At a Glance
- Tasks: Serve guests with exceptional hospitality and ensure a memorable dining experience.
- Company: Join the dynamic Edwardian Hotels London, known for its vibrant culture.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your growth.
- Why this job: Be part of a fun team in a prestigious 5-star hotel environment.
- Qualifications: Previous waiting experience in high-end dining and excellent customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Join the UK's most dynamic collection of hotels and restaurants at Edwardian Hotels London, where it is the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring innovative ideas to how we can provide the best possible experience.
We are currently recruiting for a Waiter/Waitress for our 5 Star The May Fair Hotel and its iconic May Fair Bar.
Overview:An amazing opportunity to join the team at The May Fair Bar, our iconic 5 Star May Fair Hotel as a Waiter/Waitress. You will fully understand the menu and be able to explain all food and drink items to guests, carefully checking for any allergens. You will read the needs of tables and serve them as to their preferences. You will work closely with the Head Waiters and Floor Managers to ensure that service is seamless and an exceptional level of service is provided to guests. You will ensure that satisfaction levels are checked at all tables you are serving and will handle any feedback or complaints accordingly. You will take payment in accordance with company procedures. As a Waiter/Waitress you will be competent with IT applications such as Open Table, Adecco and Micros.
About You:- Previous front of house waiting experience in a high-end food led operation is essential.
- Demonstrates excellent attention to detail and customer service skills.
- Impeccable command of English both written and spoken.
- A passion for food and beverage, serving guests and providing outstanding hospitality.
- Competitive salary
- 28 days holiday per annum including bank holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Waiter/ess - London employer: leisurejobs
At Edwardian Hotels London, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant and supportive work culture that values integrity, ambition, and quality. Our commitment to employee wellbeing and development is evident through our comprehensive benefits package, including competitive salaries, generous holiday allowances, and opportunities for career advancement within our prestigious 5 Star May Fair Hotel. Join us to be part of a passionate team dedicated to creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - London
✨Tip Number 1
Get to know the venue! Before your interview, pop by The May Fair Hotel or any Edwardian Hotels location. Familiarise yourself with the atmosphere, menu, and vibe. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your people skills! As a waiter/ess, you'll be interacting with guests all day. Role-play with friends or family to sharpen your communication and customer service skills. It’ll make you feel more confident during the real deal!
✨Tip Number 3
Show off your passion for hospitality! When you chat with us, share your love for food and drink. Talk about your favourite dining experiences and what makes them special. We want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Edwardian Hotels London. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter/ess - London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for food and beverage, and how you can create unforgettable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the role of Waiter/ess. Highlight any previous experience in high-end dining and showcase your customer service skills. We love seeing how your background aligns with our values!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our amazing team at Edwardian Hotels London.
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu at The May Fair Hotel. Being able to discuss the dishes and drinks confidently will show your passion for food and beverage, which is crucial in this role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for guests, as this will demonstrate your commitment to quality-driven service.
✨Practice Your Communication
Since impeccable command of English is essential, practice speaking clearly and confidently. You might even want to role-play common scenarios you could encounter while serving guests, ensuring you can handle questions about allergens and menu items smoothly.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well with others, especially in a fast-paced environment. Discuss how you've collaborated with colleagues in the past to ensure seamless service, as this aligns perfectly with the values of Edwardian Hotels London.
