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- Tasks: Provide exceptional service to clients and care for their pets in a friendly environment.
- Company: Join a welcoming team at Vets4Pets in Swindon.
- Benefits: Enjoy discounts, career development, pension, and holiday allowance.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Strong communication skills and a passion for customer service and pets.
- Other info: Part-time role with potential for permanent position and a diverse workplace.
Veterinary Receptionist – SwindonIf you enjoy providing great service and working in a friendly, diverse team, we have just the opportunity for you at our Swindon Vets4Pets.What your typical day will look likeYour focus is to provide an exceptional service to our clients and the best care possible to their pets – providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.Your great client service during a client\’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.This is part-time position, working 23.5 hours per week (Monday 8am to 2pm, Wednesday 8am to 7pm and Friday 8am to 7pm). You will need to be able to help at the start and the end of the day and be part of our Saturday rota, this is working 1 in 3 Saturdays (8:30am to 1pm). Initially a temporary twelve-month contract with the potential to make this permanent. The attributes required:You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.You are calm, attentive, and always focus on the clients\’ needs.You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy\’s first visit to the vet. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.Benefits:In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.We are an equal opportunities employer.Location: SN3 4ESWe take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don\’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Veterinary Receptionist - Swindon employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Swindon
✨Tip Number 1
Get to know the company! Research Vets4Pets and their values. When you walk in for your interview, show that you understand their mission and how you can contribute to their friendly atmosphere.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Role-play with friends or family to get comfortable with greeting clients and handling various situations.
✨Tip Number 3
Be ready to share your passion for pets! During your interview, talk about your love for animals and any relevant experiences. This will help you connect with the team and show that you're a great fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Vets4Pets in Swindon!
We think you need these skills to ace Veterinary Receptionist - Swindon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for pets and customer service. A friendly tone can make all the difference.
Tailor Your Application: Make sure to tailor your application to the role of Veterinary Receptionist. Highlight any relevant experience you have in customer service or working with animals. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at leisurejobs
✨Know the Practice Inside Out
Before your interview, take some time to research Vets4Pets and their services. Familiarise yourself with their values, mission, and any special services they offer. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your People Skills
As a Veterinary Receptionist, your ability to connect with clients and their pets is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve comforted someone or made their experience memorable – these stories will resonate well during the interview.
✨Demonstrate Your Tech Savvy
Since you'll be using an online booking system, brush up on your computer skills. Be ready to discuss any relevant experience you have with similar systems or software. If you can, practice navigating a booking system beforehand to feel more confident.
✨Emphasise Your Passion for Pets
Let your love for animals shine through! Share your experiences with pets, whether it's your own or volunteering at shelters. This will help convey your genuine passion for the role and align with the practice's values of caring for pets and their owners.