At a Glance
- Tasks: Create unforgettable moments for guests and promote amazing travel experiences.
- Company: Join TUI, a leading name in travel and tourism with a diverse culture.
- Benefits: Enjoy competitive pay, private health insurance, accommodation, and free language lessons.
- Other info: Seasonal or permanent contracts with opportunities for career growth and charity involvement.
- Why this job: Work abroad, meet new people, and make a real impact in the travel industry.
- Qualifications: EU passport, language skills, and a passion for customer service.
The predicted salary is between 9900 - 11760 £ per year.
Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps.
If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!
Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep.
ABOUT OUR OFFER- Seasonal or permanent contracts available with optional winter work opportunities.
- Private Health Insurance with Allianz or Sanitas included.
- Accommodation with your own private bedroom and bills included.
- Work permits, background and/or medical checks arranged and included.
- Return flights, company iPad and uniform included.
- Comprehensive onsite start of season training with accommodation and pay included.
- Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career.
- Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.
- Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
- Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one.
- Engage with guests from around the world to identify their needs and offer tailored recommendations.
- Hotel Reps promote and sell our experiences effectively to match our products with guests' preferences, aiming to exceed sales targets and boost revenue.
- They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests.
- Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations.
- They ensure guests receive appropriate care and help, including face-to-face interactions when needed.
- Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
- Monitor progress with sales and/or service updates, as well as guest feedback.
- Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service.
- A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences.
- A quick learner, ready to master the technology and tools needed for the role.
- Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services.
- Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results.
- Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience.
- Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly.
- Turning challenges into opportunities and remaining calm under pressure.
- Proactively identify and resolve issues creatively before they escalate.
- Communicate clearly and effectively and able to adjust style to fit the situation.
- Keep interactions positive, and confident to present in front of an audience.
From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.
TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26 employer: leisurejobs
At TUI, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. With opportunities for personal and professional growth through our TUI Learning Hub and free language lessons, employees can thrive in a supportive environment while enjoying competitive benefits such as private health insurance, accommodation, and the chance to engage in meaningful local initiatives. Join us in creating unforgettable travel experiences and be part of a team that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26
✨Tip Number 1
Get your networking game on! Connect with people in the travel and tourism industry, especially those who work at TUI. Use platforms like LinkedIn to reach out and engage with current employees; they might just have some insider tips or even refer you for the role!
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face as a Hotel or Service Rep. Think about how you'd handle guest interactions and challenges, and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your language skills! If you speak any of the required languages, make sure to highlight that during your application process. Being multilingual is a huge plus in this role, so don’t shy away from showcasing your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from TUI, making it easier for us to help you land that dream job!
We think you need these skills to ace TUI Hotel or Service Rep | EU Nationals | Work Abroad | S26
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you want to work in the travel and tourism industry. We want to see your enthusiasm!
Tailor Your Application:Make sure to customise your application for the Hotel or Service Rep role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications without having to sift through unnecessary details!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at leisurejobs
✨Know Your Stuff
Before the interview, make sure you’re familiar with TUI's services and products. Research the company’s values and recent initiatives, especially around customer service and sustainability. This will show your genuine interest and help you connect your experiences to what they’re looking for.
✨Showcase Your People Skills
As a Hotel or Service Rep, your ability to connect with guests is crucial. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to create a memorable experience, as this aligns perfectly with what TUI values.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you to handle a challenging guest situation. Practice staying calm under pressure and think about how you would turn a negative experience into a positive one. This will demonstrate your problem-solving skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role. Ask about the training process, opportunities for growth, or how TUI supports its employees in achieving their targets. This not only shows your interest but also helps you gauge if the company is the right fit for you.
