At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a stunning Victorian pub.
- Company: The Queens, a charming pub in Crouch End with a lively atmosphere.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Other info: Enjoy career growth, team socials, and a supportive work environment.
- Why this job: Join a new opening and make a real impact on customer experiences.
- Qualifications: Experience in premium food and bar settings, with a passion for team leadership.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the leafy "village" of Crouch End, The Queens is a gem. A grand Victorian pub oozing with character.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - The Queens employer: leisurejobs
At The Queens, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the charming Crouch End area. Our team enjoys competitive pay, comprehensive training and development opportunities, and a supportive environment that fosters career progression. With regular team incentives, social events, and a focus on employee well-being, we create a fun and rewarding atmosphere where every staff member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - The Queens
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Queens for a drink or a bite. Familiarising yourself with the atmosphere and the menu will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share your experiences and how you've handled busy shifts or tricky customer queries in the past – it’ll show you’re the right fit for the role.
✨Tip Number 3
Be proactive! If you have ideas on how to improve service or promote events at The Queens, don’t hold back. Presenting your thoughts during the interview can set you apart as someone who’s ready to jump in and make a difference.
✨Tip Number 4
Follow up after your chat! A quick thank-you message can go a long way. It shows you’re genuinely interested in the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - The Queens
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about delivering excellent service and creating memorable experiences for customers.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in premium food and bar establishments. We’re looking for specific examples of how you've led teams and ensured high standards, so don’t hold back!
Be Personable:Your written application should reflect your personality. We love a friendly tone, so feel free to inject a bit of your character into your cover letter. Remember, we’re all about creating a fun, family atmosphere!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity at The Queens!
How to prepare for a job interview at leisurejobs
✨Know Your Products
Make sure you brush up on the food and drink offerings at The Queens. Be ready to share your genuine recommendations and demonstrate your knowledge during the interview. This shows that you're not just interested in the role, but also passionate about delivering an exceptional customer experience.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team, so highlight any previous experience you have in leading or training staff. Prepare examples of how you've motivated a team or handled challenges in a busy environment. This will help the interviewers see you as a strong candidate who can maintain service excellence.
✨Be Customer-Focused
Prepare to discuss how you handle customer queries and complaints. Think of specific instances where you've turned a negative experience into a positive one. This will demonstrate your ability to provide outstanding service and your commitment to customer satisfaction.
✨Embrace Learning Opportunities
Express your willingness to learn new skills and adapt to the dynamic environment of a busy pub. Share any past experiences where you've taken the initiative to improve your knowledge or skills. This attitude will resonate well with the management team looking for someone who can grow with them.
