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- Tasks: Lead a fun team, ensuring guests enjoy our games and receive top-notch service.
- Company: Join HB Leisure, a global leader in amusement games across 29 countries.
- Benefits: Enjoy competitive pay, flexible hours, bonuses, discounts, and wellbeing resources.
- Why this job: Work in a vibrant theme park, develop valuable skills, and travel globally.
- Qualifications: Customer service experience, great communication skills, and a positive attitude required.
- Other info: Must have reliable transport and be available on weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor (Games) – Pleasurewood Hills Family Theme Park – Lowestoft, Suffolk HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have an exciting opportunity for a Games Supervisor to join our vibrant team. We like to do things differently here at HB Leisure, we don\’t just open doors to a career in the leisure industry, and we also offer the opportunity to travel the globe to experience working in our other incredible locations! If a desk isn\’t for you, then you are for us, so why don\’t you join us working in a fun theme park environment and develop skills that will be recognised throughout your career! As an Games Supervisor, you will work closely with our management team ensuring that as a team we are delivering great customer service and that guests have as much fun as possible whilst playing our games! If you hold the required experience below and are an outgoing and well-motivated individual, then we would like to hear from you! In return we will offer you: Competitive rates of pay Daily Bonus Scheme Flexible working hours Recommend A Friend Bonus (Subject to T&C\’s) Winter Opportunities between your Seasonal Contract Discounts to hundreds of tops retailers Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts. Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world\’s most amazing locations Person Specification: Previous Customer Service experience required Great customer service, communication skills and a positive, outgoing personality Honest, reliable and a responsible individual with strong work ethic Are able to offer good availability on weekdays and weekends (including bank holidays) Be able to follow instructions and comply with all company standards Have reliable transportation – due to the location of the site
Supervisor (Games) - Pleasurewood Hills Family Theme Park - Lowestoft, Suffolk employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Games) - Pleasurewood Hills Family Theme Park - Lowestoft, Suffolk
✨Tip Number 1
Familiarise yourself with the games and attractions at Pleasurewood Hills. Understanding the specifics of what you’ll be supervising will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've provided excellent service in previous roles, as this is crucial for a position that focuses on guest enjoyment.
✨Tip Number 3
Network with current or former employees of HB Leisure. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to demonstrate your leadership skills. Think of instances where you've taken charge or motivated a team, as this will be important for a supervisory role.
We think you need these skills to ace Supervisor (Games) - Pleasurewood Hills Family Theme Park - Lowestoft, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any supervisory roles you've held. Emphasise your communication skills and outgoing personality, as these are key traits for the Games Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for working in a theme park environment. Mention specific experiences that demonstrate your ability to deliver great customer service and work well in a team.
Highlight Availability: Clearly state your availability in your application. Since the role requires good availability on weekdays, weekends, and bank holidays, make sure to mention when you can work.
Showcase Your Personality: In your application, let your personality shine through. Use a friendly tone and express your passion for creating fun experiences for guests. This will help you stand out as a candidate who fits the vibrant culture at HB Leisure.
How to prepare for a job interview at leisurejobs
✨Show Your Customer Service Skills
Since the role requires previous customer service experience, be prepared to share specific examples of how you've provided excellent service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Your Outgoing Personality
As an outgoing and well-motivated individual, your personality will play a key role in the interview. Be enthusiastic and engage with your interviewer, showing them that you can create a fun atmosphere for guests at the theme park.
✨Discuss Your Availability
Make sure to communicate your availability clearly, especially since the position requires flexibility on weekdays, weekends, and bank holidays. This shows your commitment and willingness to meet the needs of the business.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the Games Supervisor position and the company culture at HB Leisure. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
