At a Glance
- Tasks: Lead a vibrant team in delivering top-notch service at a lively venue.
- Company: Exciting new bar and entertainment destination in Covent Garden.
- Benefits: Competitive pay, discounts, training, and fun team events.
- Other info: Enjoy career progression and a supportive team atmosphere.
- Why this job: Join a dynamic environment where you can grow and make memorable experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It's the best place in Westfield to book a party with a twist. Guaranteed to make your event one to remember.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Bat and Ball Covent Garden employer: leisurejobs
At Bat and Ball Covent Garden, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With competitive pay, extensive training and development opportunities, and a focus on employee well-being, we ensure our team members thrive in their roles while enjoying perks like discounts across our venues and fun team events. Join us in creating unforgettable experiences in a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Bat and Ball Covent Garden
✨Tip Number 1
Get to know the venue! Before your interview, pop by Bat and Ball Covent Garden. Familiarise yourself with the vibe, the menu, and the team. This way, you can chat about what makes it special and show you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on social media. Ask them about their experiences and any tips they might have. Plus, it shows you’re proactive and keen to learn from those in the know.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for hospitality shine through. Share stories of how you've created memorable experiences in the past – it’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make some magic happen!
We think you need these skills to ace Supervisor - Bat and Ball Covent Garden
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a busy pub environment and your passion for delivering top-notch service.
Tailor Your CV:Make sure to customise your CV to highlight your experience in premium food and bar establishments. We’re looking for specific examples that demonstrate your skills in managing teams and ensuring customer satisfaction.
Be Personable:Remember, we’re all about creating a fun and friendly atmosphere! Use a conversational tone in your application to show us your personality and how you’d fit into our team at Bat and Ball.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our awesome team.
How to prepare for a job interview at leisurejobs
✨Know Your Products
Make sure you brush up on the food and drink offerings at Bat and Ball Covent Garden. Be ready to discuss your favourite cocktails, craft beers, and pizzas. Showing genuine enthusiasm and knowledge about their menu will impress the interviewers and demonstrate that you're a great fit for the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be guiding a team, so come prepared with examples of how you've successfully led a team in the past. Think about times when you trained staff or resolved conflicts. This will show that you can take responsibility and maintain high service standards.
✨Demonstrate Customer Service Excellence
Prepare to discuss how you handle customer queries and ensure a memorable experience. Share specific examples where you went above and beyond for a customer. This will highlight your commitment to delivering exceptional service, which is key for this role.
✨Be Open to Learning
Express your willingness to learn new skills and adapt to the fast-paced environment. Mention any previous experiences where you embraced new challenges or ideas. This attitude will resonate well with the management team, as they value growth and development.
