At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a lively venue.
- Company: Cox's Yard, an iconic riverside destination in Stratford-upon-Avon.
- Benefits: Competitive pay, tips, 28 days holiday, and career development opportunities.
- Other info: Enjoy discounts, a great working environment, and excellent career prospects.
- Why this job: Join a fun, supportive team where your ideas and personality truly matter.
- Qualifications: Strong communication skills and a passion for leading and motivating teams.
The predicted salary is between 30000 - 32450 £ per year.
Cox's Yard is Stratford-upon-Avon's iconic riverside destination, home to a vibrant bar and restaurant, coffee shop, live entertainment space, and boutique accommodation. We're a lively, people‐focused venue where no two days are the same and great hospitality is at the heart of everything we do.
As we continue to grow and evolve, we're building a team that shares our energy, creativity, and passion for people. Joining Cox's Yard means being part of a supportive, hands‐on environment where your ideas and personality genuinely matter.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
We're seeking a confident, people‐focused Supervisor who can lead from the front and keep daily operations running smoothly. You'll set clear expectations, support your team to deliver great results, and create a positive, motivated working environment.
Key Requirements:
- Strong communicator — able to give clear direction, listen actively, and keep the team informed.
- Confident decision‐maker — calm under pressure and able to resolve issues quickly and fairly.
- Team motivator — builds morale, recognises great work, and helps others perform at their best.
- Organised and proactive — stays on top of priorities, delegates effectively, and keeps standards high.
- Fair and consistent leader — treats everyone with respect and models the behaviour expected from the team.
- Problem‐solver — adaptable, solution‐focused, and able to navigate change with confidence.
- Performance‐focused — monitors progress, gives constructive feedback, and supports development.
We will offer you a great package:
- £13.50-£14.00 p/h + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- Career development programme
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Front of House Supervisor - Cox's Yard - Stratford-upon-Avon, Warwickshire employer: leisurejobs
Cox's Yard is an exceptional employer located in the heart of Stratford-upon-Avon, offering a vibrant and supportive work environment where creativity and passion for hospitality thrive. With competitive pay, generous holiday allowances, and a strong focus on employee development, team members enjoy a fun culture that values their contributions and encourages growth. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences in a lively riverside setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Cox's Yard - Stratford-upon-Avon, Warwickshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Supervisor - Cox's Yard - Stratford-upon-Avon, Warwickshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
