At a Glance
- Tasks: Lead a dynamic team to create an unforgettable shopping experience at Converse.
- Company: Join the innovative and inclusive Converse team in Wembley, London.
- Benefits: Attractive salary, monthly bonuses, employee discounts, and exciting career growth opportunities.
- Other info: Enjoy a motivating environment with flat hierarchies and access to exclusive training events.
- Why this job: Be part of a brand that celebrates individuality and creativity while making a real impact.
- Qualifications: Senior retail leadership experience and a passion for customer service and sports.
The predicted salary is between 30000 - 40000 £ per year.
Become part of the Converse Team. Converse is a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we're after — bringing innovation and inspiration to every athlete in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness.
As Store Manager in Converse, your role is crucial to the effective running of the store. You will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire your back-of-house team to process stock efficiently and to ensure that the back of house environment mirrors the unique energy, passion and innovation our consumers experience on the shop floor.
As Store Manager you will:
- Creating an inviting environment in the store to guarantee a unique shopping experience for our customers.
- Coordinate, support and supervise a diverse team and ensure an excellent working atmosphere.
- Manage store budgets and operational processes to achieve sales goals, optimize performance and increase customer satisfaction.
- Support and lead the implementation of CONVERSE strategies in the store (e.g. sustainability, NIKE Inc. membership, digital offers).
- Provide insights to optimize the positioning of your store in the local market. Ensure that all CONVERSE standards and guidelines are adhered to.
- Work in cooperation with various business partners from stores and headquarters.
What you get:
- An attractive salary that does justice to the market and your experience.
- The chance of a monthly bonus payment.
- Attractive employee discounts in the store and online shop.
- Exciting development and career opportunities.
- Regular sales and product training.
- A dynamic and motivating working environment with flat hierarchies in which the values of Diversity, Equity & Inclusion are lived.
- Employee clothing with which you represent CONVERSE and promote team spirit.
- Access to exclusive training content.
- The opportunity to take part in unique CONVERSE events.
What you bring:
- The passion for CONVERSE and/or the love of sport.
- Senior retail leadership experience.
- Extensive experience and expertise in providing exceptional customer service.
- Ability to collaborate with internal and external stakeholders.
- Independent and solution-oriented way of working.
- The talent to build, develop and strengthen a strong team.
- Willingness to work weekends and shifts.
Converse is more than a company; it's a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we're different.
Store Manager - Converse - Wembley, London employer: leisurejobs
Converse is an exceptional employer that fosters a dynamic and inclusive work culture, where passionate individuals come together to innovate and inspire. As a Store Manager in Wembley, you will enjoy attractive salary packages, monthly bonuses, and exciting career development opportunities, all while working in an environment that values diversity and self-expression. With access to exclusive training and unique events, Converse empowers its employees to grow both personally and professionally, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Converse - Wembley, London
✨Tip Number 1
Get to know the Converse brand inside out! Familiarise yourself with their products, values, and latest campaigns. When you walk into that interview, you want to show them you're not just another candidate, but a true fan who understands what makes Converse tick.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, or even pop into the store for a chat. Building relationships can give you insider info and might just land you a recommendation when it comes time to apply.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, from managing a team to dealing with customer complaints. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Converse family. So, get your application in and let’s make some magic happen!
We think you need these skills to ace Store Manager - Converse - Wembley, London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for Converse and sport shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team and culture.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your senior retail leadership experience and any achievements that demonstrate your ability to drive sales and customer satisfaction. We want to see how you can bring your unique skills to our store!
Be Authentic:Don't be afraid to show your personality in your application. We value individuality and want to know what makes you unique. Share your experiences and how they align with our values at Converse – it’ll help us get to know the real you!
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to review your application and get you one step closer to becoming part of the Converse family!
How to prepare for a job interview at leisurejobs
✨Know Your Converse
Before the interview, dive deep into the Converse brand. Understand its history, values, and latest products. Being able to discuss what makes Converse unique will show your passion and alignment with their culture.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them to achieve goals. Use specific metrics if possible!
✨Customer Experience is Key
Be ready to discuss how you’ve enhanced customer satisfaction in previous roles. Think about specific strategies you implemented that improved the shopping experience and led to increased sales or customer loyalty.
✨Prepare for Operational Questions
Expect questions about managing budgets and operational processes. Brush up on your knowledge of profit and loss control, and be prepared to share how you've optimised performance in a retail environment.
