At a Glance
- Tasks: Deliver top-notch spa treatments and ensure a pristine environment for guests.
- Company: Join Jumeirah, a luxury hospitality leader known for exceptional service and stunning locations.
- Benefits: Enjoy generous holidays, discounts, wellness perks, and ongoing training opportunities.
- Why this job: Be part of a diverse team in a luxurious setting that values creativity and excellence.
- Qualifications: Minimum 2 years experience as a Spa Therapist in a luxury environment required.
- Other info: Located in Knightsbridge, this role offers a unique chance to work in a prestigious hotel.
The predicted salary is between 24000 - 36000 £ per year.
About Jumeirah & the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Differentâ„¢ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.
About the Job:
An opportunity has arisen for a Spa Therapist to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role include:
- Provide excellent therapy services to guests by recommending correct treatments and offering full product knowledge, in accordance with Spa protocol and accepted certification practices, to ensure they always receive enchanting, immersive health and wellness experiences.
- Examine treatment rooms before beginning a treatment to ensure they are fully set up, equipped, and in line with the established standards.
- Inspect all areas of the Spa and treatment rooms to ensure their cleanliness so that guests are provided with a clean and comforting experience.
- Provide a clean, safe, and hygienic environment within the Spa in line with standard documentation, sequence of services, SOPs etc., thus adhering to local regulations.
- Carry out spa treatments to the highest of standards. Ensure all checks and preparation are adhered to standard protocols thus providing a smooth and professional service.
- Be ready to receive the guests and ensure consultation questionnaires and other details (wellness history, allergies, dislikes etc.) are read prior to the treatments and appropriate therapy is provided leading to pleasing guest experience.
About You:
- Problem solving
- Leadership and team management skills
- Creative
- Project Management Skills
- Detail orientated
- Experience: Minimum of 2 years of work experience as a Spa Therapist preferably with an international luxury hospitality company.
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate themselves with one of the most luxurious brands in the hospitality industry. This includes:
- 28 Holidays inclusive of Bank Holidays
- Extra Holiday for significant birthday (21, 30, 40, etc.)
- Life Insurance
- Jumeirah Perks Website Access – Discounts
- F&B and Spa Treatment Discounts
- One and a half times pay for work during bank holidays
- Dry Cleaning of uniform or Business attire
- Meals on Duty
- Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more!
- Taxi Service After Hours
- Social Events & Recognition Programmes
- Ongoing Training & Development
3 Months’ Service:
- Company Sick Pay
- Travel Card Season Ticket Loan
6 Months’ Service:
- Jumeirah Discounts – Stays in other Hotels
- Cycle Scheme
- Internal Transfer Scheme
- Eye Test & Discount for VDU Users
- Dental Cash Back Plan
1 Years’ Service:
- External Transfer Scheme
2 Years’ Service:
- Group Pension Plan with enhanced contributions
- Income Protection Scheme
If you feel like you would be a good match for this role and you are based in the UK with full rights to work, please do apply today.
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - The Peak - Knightsbridge, London
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and their commitment to luxury service. Understanding their Stay Differentâ„¢ promise will help you align your approach during interviews and demonstrate how you can contribute to their unique guest experiences.
✨Tip Number 2
Network with current or former employees of Jumeirah, especially those in spa roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific spa treatments and techniques you excel in. Being able to articulate your expertise and how it aligns with the services offered at The Peak will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving and leadership skills during any interactions with the hiring team. Providing examples of how you've successfully managed challenges in previous roles will highlight your suitability for the position.
We think you need these skills to ace Spa Therapist - The Peak - Knightsbridge, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Spa Therapist, particularly in luxury hospitality. Emphasise your skills in providing excellent therapy services and any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and guest satisfaction. Mention specific experiences where you've excelled in a similar role and how you align with Jumeirah's commitment to service excellence.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as problem-solving, attention to detail, and team management. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at leisurejobs
✨Showcase Your Expertise
As a Spa Therapist, it's crucial to demonstrate your knowledge of various treatments and products. Be prepared to discuss your previous experiences and how they align with the high standards expected at Jumeirah.
✨Emphasise Attention to Detail
Highlight your ability to maintain cleanliness and organisation in treatment rooms. Discuss specific examples where your attention to detail has enhanced the guest experience, as this is vital in a luxury environment.
✨Prepare for Guest Interaction Scenarios
Anticipate questions about how you would handle guest consultations and any potential issues that may arise during treatments. Show that you can provide a personalised experience by understanding guests' needs and preferences.
✨Demonstrate Team Spirit
Jumeirah values collaboration, so be ready to talk about your experience working in a team. Share examples of how you've contributed to a positive work environment and supported your colleagues in delivering exceptional service.