At a Glance
- Tasks: Welcome guests, manage bookings, and promote spa treatments with a personal touch.
- Company: Join the vibrant Kimpton Blythswood Square Hotel & Spa team.
- Benefits: Earn £13.16/hour, enjoy paid holidays, free meals, and flexible pay options.
- Other info: Enjoy career growth opportunities and discounts at over 6,000 hotels worldwide.
- Why this job: Be part of a supportive team that values authenticity and personal connections.
- Qualifications: Previous hospitality experience and a passion for wellness are preferred.
The predicted salary is between 13.16 - 13.16 £ per hour.
Spa Receptionist -
We are looking for a Full Time authentic and driven Part Time Spa Receptionist to join us at Kimpton Blythswood Square Hotel & Spa and embrace your unique, best self to provide our guests with heartfelt human connections!
The Spa at Kimpton Blythswood Square Hotel & Spa is a Scottish escape for guests and visitors alike, we provide a multi-sensory experience with focus on relaxation and self-care.
Our recent refurbishment has improved on our sustainable offering by introducing new elements such as our brand-new Snow Bliss shower and improving upon our current offerings such as our well-loved Pool and Sauna.
We are looking for team members who can showcase what we offer, create sophisticated and transformative experiences whilst ensuring embracing sustainability and natural elements.
As a Spa Receptionist, you'll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.
What do you need to be a Spa Receptionist?
Well, your main duties and responsibilities will be...
Guest interactions: you will ensure all guests are welcomed to the Spa in a 5* manner, educate guests on our offerings and discuss all options with them.
Managing bookings: you will manage bookings and take any bookings from guests either in person or via the phone, you will talk guests through our Spa journey and guide them on their experience.
Promoting our products: you will promote and up-sell our treatments and large range of products available, recommending products based on your knowledge gained through your interaction with the guest.
So, we are looking for someone who has...
- Availability to work 16 hours per week across a variety of shifts.
- Previous experience as a Spa Receptionist within either a destination Spa or within a Hotel Spa is desirable, or general Hospitality experience ready to try a new role
- An interest in Spa and Wellness area, it would be great if this was something you were passionate about and had existing knowledge regarding.
- Previous experience using diary-based systems is desirable.
- High levels of communication, you will be communicating with guests and other departments daily.
- Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection.
- A warm and authentic personality, with a can-do attitude and commitment to service.
- Overall, you will be willing to work within our team to embrace our service and delight our guests!
Joining the Kimpton family isn't just about providing our guests with excellent service, we also have secured a spot in Fortune's '100 best companies to work for' 7 times since 2009, and it is no surprises why!
We can offer you...
- Financial security - 13.16 per hour ( 27,372.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, and enhanced sick pay!
Plus Tronc paid monthly if in eligible role.
Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
- Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate.
Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
- Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
- Hotel specific benefits - Generous discounts in our newly renovated Spa and our F&B outlets (*must be booked according to processes)!
If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today!
You must meet the legal requirements to work in the UK.
IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process.
Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections.
Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
Spa Receptionist - employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist -
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at leisurejobs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Receptionist -
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at leisurejobs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at leisurejobs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at leisurejobs get a sense of who you are beyond your experience!
How to prepare for a job interview at leisurejobs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at leisurejobs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
