At a Glance
- Tasks: Ensure safety and maintenance of a luxury hotel environment while working with a dynamic team.
- Company: Join Raffles London at The OWO, a historic luxury hotel.
- Benefits: Competitive salary, 28 days holiday, life assurance, and employee discounts.
- Other info: Enjoy fun events and career growth opportunities in a supportive environment.
- Why this job: Be part of a prestigious team and make a real impact on guest experiences.
- Qualifications: Engineering apprenticeship and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Raffles London at The OWO on London's Whitehall unites the allure and heritage of Raffles with one of the world's most historic addresses, synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination, there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.
An exceptional opportunity presents itself for a Shift Engineer to join the Engineering Department at Raffles London at the OWO. Reporting into the Director of Engineering, you will be an experienced, accredited engineer, working with our Chief Engineer to ensure the highest standards of maintenance, quality, and safety. You will be responsible for preventative maintenance work, regular safety and maintenance inspections across our rooms, suites, restaurants, bars, guest facilities, and back-of-house areas, carrying out remedial work on all mechanical and electrical equipment across our site as required.
Specifically, as the Shift Engineer, your responsibilities will include:
- Ensuring that all potential and real hazards are reported immediately and rectified.
- Being fully conversant with all departmental Fire, Emergency, and BOMB procedures.
- Rehearsing emergency procedures regularly with attendance records, implementing and enforcing them to provide for the security and safety of guests and employees.
- Ensuring the safety of persons and property within the premises by strict adherence to existing laws, statutes, and applicable ordinances, and by anticipating possible hazards and conditions, correcting them or pre-planning a defence against them.
- Stimulating and encouraging a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
Who are we looking for?
- A proven track record and ability to provide high levels of service under pressure.
- Exceptional communication and customer service skills, both written and spoken.
- An understanding and willingness to contribute to a 24h operational schedule when required.
- Trade or Engineering apprenticeship.
Why join our Raffles team? Not only will you be joining one of the world's best hotels, but you will also receive great benefits including:
- A competitive salary.
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
- Length of service awards for every year of service.
- Life Assurance for all our colleagues.
- Enhanced sick pay.
- Enhanced maternity, paternity, and adoption pay.
- Free dry cleaning for uniform and an allowance for personal items.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that's a pub quiz, team run, or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide.
- Worldwide development opportunities across Accor's extensive brand portfolio.
What are the Raffles Values?
- Respect: We value the needs, ideas, and individuality of others; we treat everyone with fairness and dignity.
- Belonging: We celebrate our differences. We support each other and we always stand together.
- Integrity: We build trust through mutual respect and being authentic.
- Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.
- Excellence: We make genuine connections and cherish every opportunity to make the people around us feel special.
Shift Engineer - London employer: leisurejobs
Raffles London at The OWO is an exceptional employer that offers a unique blend of luxury and heritage in one of the world's most iconic locations. With a strong commitment to employee wellbeing, Raffles provides competitive salaries, generous holiday allowances, and extensive learning and development opportunities, all within a vibrant work culture that celebrates diversity and teamwork. Joining our team means being part of a prestigious brand where your contributions are valued, and you can grow your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Engineer - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former employees of Raffles. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you have any relevant projects or experiences, don’t hesitate to share them during interviews. Bring along a portfolio or examples of your work to demonstrate your expertise as a Shift Engineer.
✨Tip Number 3
Be prepared for the unexpected! In a role like this, you might face tricky situations. Think about how you would handle emergencies or maintenance challenges, and be ready to discuss these scenarios in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Raffles family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Shift Engineer - London
Some tips for your application 🫡
Show Your Engineering Skills:When you're writing your application, make sure to highlight your engineering experience and any relevant qualifications. We want to see how your skills align with the responsibilities of a Shift Engineer at Raffles London.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your past experiences and how they relate to the role. We appreciate a well-structured application that’s easy to read!
Express Your Passion for Hospitality:Let us know why you’re excited about working in a luxury hotel environment. Share your enthusiasm for providing exceptional service and how you can contribute to the Raffles experience. We love candidates who are genuinely passionate about what we do!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at leisurejobs
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around mechanical and electrical systems. Be ready to discuss your previous experience with preventative maintenance and safety inspections, as these are key responsibilities for the Shift Engineer role.
✨Safety First
Familiarise yourself with fire, emergency, and safety procedures relevant to the hospitality industry. During the interview, be prepared to share examples of how you've handled safety issues in the past and how you would ensure a safe environment for both guests and staff.
✨Show Your Customer Service Skills
This role isn’t just about technical skills; it’s also about providing excellent service under pressure. Think of instances where you’ve gone above and beyond for customers or colleagues, and be ready to share those stories.
✨Embrace the Raffles Values
Understand and embody the values of respect, belonging, integrity, empowerment, and excellence that Raffles stands for. Be prepared to discuss how you can contribute to these values in your role as a Shift Engineer, showcasing your alignment with their culture.
