At a Glance
- Tasks: Create memorable experiences for guests in our Food & Beverage outlets.
- Company: Join the vibrant team at Park House Hotel, Shifnal.
- Benefits: Enjoy discounts, meals on duty, and flexible hours.
- Other info: Perfect for those seeking a dynamic role with career growth opportunities.
- Why this job: Make a real impact on guest experiences while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Set on the edge of the market town of Shifnal.
The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. They will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering exceptional customer service and creating memorable experiences.
An eye for detail and for delivering memorable guest experiences makes this a lovely role for someone who wants to have a real impact on our guest experience. The role is hands-on for someone who is flexible and enjoys the variety of restaurant, bar and events.
The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to advance in your career.
The role will report to the Assistant Manager and is ideal for someone who has strong demonstrable experience in customer service, a great attitude, and a willingness to learn.
As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.
Experience & Qualifications
- Strong communication and organisational skills and professional manner.
- Evidential attention to detail.
- Ideally experience working in a Food & Beverage environment.
Benefits
- ~£30 BB per night colleague rate
- ~£60 BB per night for Friends and Family rate
- ~ Celebration of milestone employment anniversaries
- ~50% off Food & Beverage in our hotels
- ~ Meals on duty provided
- ~ Access to Hospitality Rewards
- ~ Offerings from retail and dining discounts
- ~ Employee Assistance Programme and same day online GP appointments
- ~ Quarterly Shining Star recognition
- ~ Annual colleague celebrations
Flexible Hours
Guest Service Assistant Food & Beverage - Shifnal employer: leisurejobs
At Park House Hotel in Shifnal, we pride ourselves on being an exceptional employer that values our team members and their contributions to creating memorable guest experiences. With a supportive work culture that encourages personal growth and development, we offer flexible hours, competitive benefits, and a range of employee rewards, ensuring that every staff member feels appreciated and motivated in their role. Join us to be part of a dynamic team where your passion for hospitality can truly shine.
