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- Tasks: Maximise member experiences and support sales through excellent customer service.
- Company: Join Everlast Gyms, where passion for fitness drives our success.
- Benefits: Enjoy a 20% discount, free gym membership, and a chance to earn double salary monthly.
- Why this job: Be part of a vibrant team that values growth, fitness, and customer satisfaction.
- Qualifications: Outgoing personality, driven mindset, and a passion for fitness and customer service required.
- Other info: Flexible shifts and opportunities for personal training sessions available.
Sales Host – YorkCompany DescriptionEverlast Gyms…This role is for 20hrs pw week – and will need to flex to fit the needs of the club.In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.Elevation is a part of our core, matching with great company benefits to mention a few:20% discount across all faciasFrasers 1000 bonus schemeFree Gym membershipMonthly Frasers Champion – winners get double their salary for the monthOpportunity to deliver personal training sessionsJob DescriptionMain Duties and Responsibilities:To maximise every member and guest\’s experience in our club.To support the sales and retention of memberships through excellent customer service.To contribute with the cleaning and hygiene standards of the club as and when required.To be a competent key holder of the club, covering shifts as and when requiredTo have a good understanding of the membership software system.Ensure you are always up to date with current Fitness Challenges, Class descriptions and gym floor focus and take part in these.Support the Fitness Manager with Gym FloorEnsure that you have experienced the products and services on offer.Ensure the cleanliness of the Facilities are always above expectation by taking an active role in the upkeep of the club, with support from the full team.To drive the secondary, spend KPI targets.To competently deal with every member complaint you experience, and ensure the relevant manager is made aware.QualificationsNeed to be:Of an outgoing personality, with a positive mindsetCompetent with all administrative duties.Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.Willing and able to participate in learning and development opportunities, to progress both your competencies and career.Able to drop into operational key holder duties as and when the business requires.Passionate about fitness, administration and customer serviceFlexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Available weekends and bank holidays is vital.Target focussed – to support the club with sales and retention towards achieving success for the business.Additional InformationWant to know see more of the great things our brand does please visit our LinkedIn page here.An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Think without limits – Think fast, think fearlessly and take the team with youOwn it and back yourself – own the basics, own your role and own the resultsBe relevant – Relevant to our people, our partners and the planet
Sales Host - York employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Host - York
✨Tip Number 1
Familiarise yourself with the latest fitness trends and challenges. Being knowledgeable about current fitness topics will not only help you engage with potential members but also demonstrate your passion for the industry during conversations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle member complaints effectively and show that you're ready to provide excellent service right from the start.
✨Tip Number 3
Network with current employees or join local fitness groups to gain insights into the club's culture and expectations. This can give you an edge in understanding what they value in a Sales Host.
✨Tip Number 4
Be prepared to discuss your own fitness journey and how it aligns with the club's mission. Sharing personal experiences can create a connection with the interviewers and highlight your genuine passion for fitness.
We think you need these skills to ace Sales Host - York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and fitness. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and customer service. Mention specific examples of how you've maximised customer experiences in previous roles and how you can contribute to the club's success.
Showcase Your Personality: Since the role requires an outgoing personality, let your character shine through in your application. Use a friendly tone and express your enthusiasm for the position and the company culture.
Highlight Flexibility and Ambition: Emphasise your willingness to work flexible hours and your ambition to learn and grow within the role. Mention any relevant training or development opportunities you've pursued in the past.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this role requires a genuine passion for fitness and customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Be ready to discuss how you would handle member complaints and ensure a positive experience for every guest.
✨Familiarise Yourself with Membership Software
Since the role involves using membership software, it’s beneficial to have a basic understanding of such systems. If possible, research common software used in gyms and be prepared to discuss your administrative skills.
✨Be Flexible and Adaptable
Highlight your willingness to work flexible hours and take on various duties as needed. This shows that you are a team player who can adapt to the dynamic environment of a gym.