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- Tasks: Greet guests, manage reservations, and ensure a smooth dining experience.
- Company: Join RBH, a top-rated hospitality company that values diversity and wellbeing.
- Benefits: Enjoy discounts, flexible hours, and wellness events, plus free meals on duty!
- Other info: Work evenings and weekends, with training provided to help you shine!
- Why this job: Be part of a historic hotel team, creating memorable experiences in a stunning setting.
- Qualifications: No experience needed; just bring your friendly attitude and communication skills.
The predicted salary is between 8000 - 12000 £ per year.
Restaurant Host – Wotton HouseJOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey… OUR HOTEL At Wotton House Hotel, set in the scenic Surrey Hills, we offer an exceptional destination for both relaxation and comfortable stays. Steeped in history and dating back to the 17th century, our Grade II listed property boasts stunning gardens and unique architectural features. Whether for a peaceful getaway or a productive conference, Wotton House combines heritage with modern elegance to provide unforgettable experiences. Our team is committed to making every guest\’s stay memorable, ensuring a truly remarkable visit.A DAY IN THE LIFE OF A RESTAURANT HOST AT OUR HOTEL Warmly greet and welcome guests upon arrival, ensuring a positive first impression. Manage reservation dairy, assign tables efficiently, and accommodate special requests while balancing waiting staff sections. Handle reservations via phone, online platform (Res Dairy), or in-person, ensuring accurate booking details and waitlist management. Inform guests of wait times and provide updates, maintaining a professional and courteous demeanour. Assist waiting staff, and other staff during peak hours by coordinating guest flow and addressing immediate needs. Maintain a tidy host stand and entrance, ensuring menus and promotional materials are presentable. Address guest inquiries, resolve minor complaints, and escalate issues to the manager when necessary. Follow health & safety guidelines, ensuring compliance with regulations. WHAT WE NEED FROM YOU Previous customer service or hospitality experience preferred but not required; training provided. Strong communication, multitasking, and organizational skills; ability to remain calm under pressure. Must be available to work evenings (typically 4 PM-10 PM or later) and weekends (Friday-Sunday). Friendly, approachable, and professional with a guest-focused attitude. OUR BENEFITS You will have access to a benefits package we believe truly works for our peopleDiscounted hotel room rates for you and your friends & familyAn extra day\’s holiday for your birthday Enhanced Maternity, adoption & shared parental leaveCourse Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangementsWagestream – choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per yearAnd much much more! EQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Restaurant Host - Wotton House employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host - Wotton House
✨Tip Number 1
Familiarise yourself with Wotton House and its unique features. Understanding the hotel's history and offerings will help you engage with guests more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially in a busy environment. Being able to remain calm and articulate under pressure is crucial for a restaurant host, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Network with current or former employees of RBH. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since the role requires evening and weekend shifts, showing that you are willing to accommodate these needs can set you apart from other candidates.
We think you need these skills to ace Restaurant Host - Wotton House
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Restaurant Host. Tailor your application to highlight relevant skills and experiences that align with what Wotton House is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the hospitality industry and your desire to work at Wotton House. Mention specific aspects of the hotel that appeal to you, such as its history or commitment to guest satisfaction.
Highlight Relevant Experience: Even if you don't have direct experience in hospitality, emphasise any customer service roles you've held. Showcase your communication, multitasking, and organisational skills, as these are crucial for the role of a Restaurant Host.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at leisurejobs
✨Show Your Warmth
As a Restaurant Host, your first impression is crucial. Practice a warm and friendly greeting to make guests feel welcome right from the start. Remember, a smile goes a long way!
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage multiple tasks simultaneously. Share examples of how you've handled reservations or guest inquiries in previous roles, showcasing your ability to stay calm under pressure.
✨Know the Venue
Familiarise yourself with Wotton House and its unique features. Being knowledgeable about the hotel’s history and offerings will impress your interviewers and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as managing wait times or resolving guest complaints. Think of specific examples from your past experiences that highlight your problem-solving skills and guest-focused attitude.