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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join Valor Hospitality, a growing hotel group with 34 locations across the UK.
- Benefits: Enjoy flexible shifts, exclusive discounts, free meals, and wellness activities.
- Why this job: Gain valuable experience in hospitality while making guests feel special.
- Qualifications: No experience needed; just bring your passion for service and a friendly attitude.
- Other info: Opportunities for career growth with fully funded apprenticeships and internal development programmes.
We are looking for a friendly, passionate and energetic receptionist to join our team. First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guests visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn’t essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work:
- A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth:
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.
Receptionist - Southampton employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Southampton
✨Tip Number 1
Make sure to showcase your interpersonal skills during any interactions you have with the team or during the interview process. Being a receptionist is all about making guests feel welcome, so demonstrating your friendly and approachable nature can really set you apart.
✨Tip Number 2
Familiarise yourself with the local area and the hotel’s services before your interview. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts and availability. Since the role requires working evenings and weekends, showing that you are adaptable and willing to work varied hours can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous customer service experience you have, even if it’s not in a hotel setting. The ability to handle guest inquiries and provide excellent service is crucial, so sharing relevant examples can strengthen your application.
We think you need these skills to ace Receptionist - Southampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a receptionist. Highlight key responsibilities such as providing a warm welcome and answering guest queries.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service, even if it's not from a hotel environment. Emphasise any relevant skills that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a positive first impression. Mention any specific experiences that demonstrate your customer service skills.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at leisurejobs
✨Show Your Hospitality Charm
As a receptionist, your personality is key. Make sure to convey warmth and friendliness during the interview. Practice a genuine smile and be ready to engage in small talk, as this will reflect how you would interact with guests.
✨Know the Hotel and Local Area
Familiarise yourself with the hotel’s services, facilities, and the local area before the interview. Being able to answer questions about nearby attractions or dining options will demonstrate your enthusiasm and readiness to assist guests.
✨Be Flexible and Open-Minded
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this shows your commitment to the job and understanding of the hospitality industry's demands.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and career growth within the company. This not only shows your interest but also helps you assess if the role is the right fit for you.
