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- Tasks: Be the friendly face of our hotel, welcoming guests and providing information.
- Company: Join Holiday Inn Reading-South, part of a growing chain with 37 hotels across the UK.
- Benefits: Enjoy exclusive discounts, free meals on duty, and wellness activities for your health.
- Why this job: Gain valuable experience in hospitality with flexible shifts and career growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for service and a friendly attitude.
- Other info: We offer fully funded apprenticeships and celebrate your achievements with awards.
The predicted salary is between 20300 - 28400 £ per year.
Receptionist – Holiday Inn Reading-South – Reading 25,396.80 per annum / 12.21 per hour, 40 hours per week (5 days)We are looking for a friendly, passionate and energetic Receptionist to join our team.First impressions are everything and you will set the tone for every guest\’s stay. With a genuinely warm welcome, you\’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special. You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms. You must have a natural hospitality charm and a passion for service. Ideally you will have experience of working within a branded hotel environment but this isn\’t essential and full training will be provided.We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages. In addition to competitive rates of pay, we also offer:Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Supporting your hospitality career growth Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated. Fancy joining our team?We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.
Receptionist - Holiday Inn Reading-South - Reading employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Holiday Inn Reading-South - Reading
✨Tip Number 1
Familiarise yourself with the Holiday Inn brand and its values. Understanding their commitment to hospitality will help you align your responses during the interview, showcasing that you share their passion for service.
✨Tip Number 2
Practice your communication skills, as being a receptionist requires clear and friendly interaction with guests. Role-play common scenarios with friends or family to build confidence in handling inquiries and providing information.
✨Tip Number 3
Research the local area around Reading and the services offered by the Holiday Inn. Being knowledgeable about nearby attractions and hotel amenities will impress your interviewers and demonstrate your readiness to assist guests.
✨Tip Number 4
Show your flexibility and willingness to work various shifts. Highlighting your adaptability during the interview can set you apart, especially since the role requires working evenings and weekends.
We think you need these skills to ace Receptionist - Holiday Inn Reading-South - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests, as this will show your suitability for the Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your ability to create a welcoming atmosphere. Mention specific skills that align with the job description, such as communication and problem-solving abilities.
Showcase Your Flexibility: Since the role requires flexibility in working hours, mention your availability in your application. Highlight any previous experience working varied shifts, especially during evenings and weekends.
Highlight Your Team Spirit: As the role involves working closely with a team, emphasise your ability to collaborate and support colleagues. Share examples of how you've contributed to a positive team environment in past roles.
How to prepare for a job interview at leisurejobs
✨Show Your Hospitality Charm
As a receptionist, your personality is key. Make sure to convey warmth and friendliness during the interview. Practice a genuine smile and be ready to share examples of how you've made guests feel welcome in previous roles or situations.
✨Know the Hotel Inside Out
Familiarise yourself with the Holiday Inn Reading-South and its services before the interview. Be prepared to discuss what you know about the hotel, its facilities, and the local area. This shows your enthusiasm and readiness to assist guests effectively.
✨Demonstrate Flexibility
Since the role requires working various shifts, highlight your flexibility during the interview. Share any past experiences where you adapted to changing schedules or worked during busy periods, showcasing your commitment to the job.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or wellness activities mentioned in the job description. This demonstrates your interest in the role and the company.