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- Tasks: Lead the front office team to create unforgettable guest experiences.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real impact on guests' first impressions and experiences.
- Qualifications: Experience in hotel management and exceptional people skills required.
- Other info: Dynamic work environment with opportunities for career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Reception Duty Manager – London Reception Duty Manager Holiday Inn London – Regent\’s Park Check out the hotel on our virtual tour! The OpportunityCreating memorable hospitality experiences for our guests begins the moment they walk through our hotel doors. As the saying goes, \”first impressions last.\”What You\’ll Do:Lead from the Front: Oversee one of the most important operations at the hotel, delivering unforgettable experiences and maintaining high levels of service at all times.Welcome with Warmth: Ensure your team greets guests with a smile, making their arrival experience smooth and memorable.Motivate & Inspire: Lead your team through a positive and engaging culture, delivering exceptional hospitality service.Guide with Passion: Provide direction to a team of Hospitality Service Experts who are dedicated to delivering outstanding guest experiences.Develop & Thrive: Take ownership of your team\’s ongoing development, fostering their skills and abilities.Why Join Us:Impactful Role: Play a crucial role in creating lasting impressions and exceptional guest experiences.Supportive Environment: Thrive in a dynamic setting where your leadership and people skills are valued and encouraged. BenefitsOur enviable employee discounts on bedroom rates across the LGH hotel portfolio.Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.Eye careFree legal & money adviceCounseling sessionsHospital & death benefit plansCycle to work schemeWellbeing tips and support fitness videosRecipe ideasAdvice on keeping active and healthy livingWellbeing podcasts and tvBreathing exercises24/7 advice and support lineTeam reward & recognitionFree meals on dutyFree parking Ideal CandidateProven track record in managing the front office departments within a busy hotel environment.YOU will possess exceptional people managementPossess good commercial awareness and sales capabilitiesBranded hotel experience (Preferred)Experienced user of Opera, and Microsoft Office (Preferred)Excellent IT skills (MS Office, Financial systems) and numeracyExcellent oral and written communication skillsA positive and engaging demeanour with the ability to drive and motivate teams. Hotel Discover the vibrant heart of London at the Holiday Inn London – Regent\’s Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent\’s Park Tube stations, our hotel offers seamless access to the city\’s top attractions. Located near the A501 and only a 45-minute drive from Heathrow Airport, getting here is a breeze.Step outside and find yourself immersed in the lush greenery of Regent\’s Park or the bustling energy of Oxford Street\’s shopping paradise, both within walking distance. Family fun awaits at nearby hotspots like Madame Tussauds, the Sherlock Holmes Museum, and London Zoo.For culture enthusiasts, the British Museum, less than a mile away, invites you to uncover ancient treasures and explore global cultures. The British Library, with its diverse exhibitions, is also just a short stroll away.The excitement doesn\’t end there! Theater lovers can reach the dazzling West End in just a 15-minute walk, where world-class shows await. And don\’t miss the vibrant bars and restaurants of Soho, perfect for a night out on the town. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Reception Duty Manager - London employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Duty Manager - London
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the Holiday Inn London - Regent's Park, its services, and the local area. This way, when you walk in for an interview, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your people skills! As a Reception Duty Manager, you'll need to lead and inspire your team. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interview, reflecting the high standards of service that the Holiday Inn represents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at LGH Hotels Management. Let's make those memorable experiences happen together!
We think you need these skills to ace Reception Duty Manager - London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and enthusiasm into your words. Remember, we’re all about creating memorable experiences!
Tailor Your Application: Make sure to tailor your application specifically for the Reception Duty Manager role. Highlight your relevant experience in managing front office operations and your knack for delivering exceptional guest service. We love seeing how your skills align with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at leisurejobs
✨Know the Hotel Inside Out
Before your interview, take some time to explore the Holiday Inn London - Regent's Park. Familiarise yourself with its amenities, services, and unique features. This will not only show your genuine interest but also help you answer questions about how you can enhance guest experiences.
✨Showcase Your Leadership Skills
As a Reception Duty Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and improved service levels. Be ready to discuss your approach to creating a positive work culture.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service during the interview. Share specific instances where you went above and beyond for guests, and explain how you would ensure that every guest feels welcomed and valued at the hotel.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you determine if this is the right fit for you.