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- Tasks: Deal poker games, ensure security, and provide excellent customer service.
- Company: Join Genting Casinos, a leading leisure business in the UK with a commitment to outstanding service.
- Benefits: Enjoy flexible benefits, private GP helpline, gym discounts, and mental health support.
- Why this job: Be part of a fun team, engage with customers, and develop your career in a vibrant environment.
- Qualifications: Experience as a poker dealer and a Personal Functional License (PFL) required.
- Other info: Participate in social activities like pub quizzes and football tournaments.
The predicted salary is between 24000 - 42000 £ per year.
Poker Dealer – LondonAre you an experienced poker dealer looking for a new opportunity? Have you got exceptional customer service skills?We have a vacancy for an experienced poker dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the card room, ensuring full compliance with company procedures and all relevant legislation whilst providing excellent customer service.Key skills and responsibilities include:Dealing poker games within the casino, ensuring security is to the highest standard possible.Ensure that game commentary is clear and company procedures are adhered to.Explaining the rules of games to customers, as well as other club facilities.Excellent customer service skills.Acknowledgement and understanding of customers\’ needs.An efficient team player.Personal Functional License (PFL) required. WHAT WE OFFERAs well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:Company funded benefitsPrivate GP helpline.Discount portal for popular retailers, restaurants, leisure and more.Pension scheme.Life assurance.Employee assistance programme – A confidential helpline providing 24/7 advice and counselling whatever the issue.20% discounted gym membership.Mental health support.Family-friendly and wellbeing policies.Flexible benefits* – designed for employees to choose the best package for their personal needs.Health Cash Plan (level 1 is company funded).Critical illness cover.Dental insurance.Travel insurance.Health Screening.Rewards, recognition, development, and eventsCareer development opportunities.Genting Academy – online learning portal.Long service awards.Staff social fund.Annual company Christmas present.A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.*Subject to eligibility. OUR BUSINESSGenting Casinos is one of the UK\’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.
Poker Dealer - London employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Dealer - London
✨Tip Number 1
Familiarise yourself with the specific poker games offered at the casino. Knowing the rules and nuances of each game will not only help you during the interview but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you provided exceptional service, as this is a key aspect of the job. Be ready to discuss how you can enhance the customer experience in the casino.
✨Tip Number 3
Prepare to showcase your teamwork abilities. As a poker dealer, you'll be part of a larger team, so think of instances where you've successfully collaborated with others. Highlighting your ability to work well in a team will make you a more attractive candidate.
✨Tip Number 4
Understand the importance of compliance and security in a casino environment. Familiarise yourself with relevant legislation and company procedures, as being knowledgeable in these areas will show that you take the role seriously and are committed to maintaining high standards.
We think you need these skills to ace Poker Dealer - London
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a poker dealer. Familiarise yourself with the specific skills required, such as dealing various poker games and providing excellent customer service.
Tailor Your CV: Highlight your relevant experience in your CV. Include any previous roles as a poker dealer or in customer service, and emphasise your ability to adhere to company procedures and legislation.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the casino environment. Mention your customer service skills and how you can contribute to the team at Genting Casinos.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at leisurejobs
✨Brush Up on Poker Rules
Make sure you have a solid understanding of the rules for all poker games. Being able to explain these clearly to customers during the interview will demonstrate your expertise and confidence in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlighting your ability to understand and meet customer needs will be crucial, as this is a key aspect of the job.
✨Demonstrate Teamwork
As an efficient team player, be ready to discuss how you’ve successfully worked within a team in previous roles. This will show that you can collaborate effectively with colleagues in a fast-paced environment.
✨Understand Company Values
Familiarise yourself with Genting Casinos' values and mission. Showing that you align with their commitment to outstanding service and inclusivity will make a positive impression during your interview.
