Duty Manager - Customer Services (Part Time) in Plymouth

Duty Manager - Customer Services (Part Time) in Plymouth

Plymouth Part-Time 12 - 14 £ / hour (est.) No working from home possible
leisurejobs

At a Glance

  • Tasks: Oversee cinema operations and ensure a top-notch guest experience.
  • Company: Everyman, an innovative cinema brand transforming movie experiences.
  • Benefits: Up to £14.27 per hour, 50% discount on food & drink, and wellness support.
  • Other info: Dynamic role with opportunities to lead and inspire a team.
  • Why this job: Join a fast-growing team and make cinema magic happen for guests.
  • Qualifications: Experience in hospitality and a passion for customer service.

The predicted salary is between 12 - 14 £ per hour.

We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.

Our Duty Managers perform a key role, overseeing the smooth running & operation of our venues alongside our Management Team and Team Members.

  • Up to £14.27 per hour, dependant on experience
  • 50% Everyman discount on all food & drink (unfortunately no reduction on calories)
  • 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity
  • Financial, Legal, Family, Health and Wellbeing tools and resources
  • Retail discounts with Stream
  • Above all else, a very good reason to get out of bed in the morning!

Experience in hospitality is preferable, with a focus on leading teams to success, motivating and coaching others. A passion for food, customer service, hospitality and people is essential, along with an upbeat, hard-working & flexible attitude.

Duty Manager - Customer Services (Part Time) in Plymouth employer: leisurejobs

Everyman Plymouth is an exceptional employer, offering a vibrant work culture that prioritises the guest experience and fosters a sense of community among staff. With competitive pay, generous discounts on food and drink, and a comprehensive Employee Assistance Programme, Everyman supports its team members' well-being and growth. Join us in redefining cinema experiences while enjoying the perks of working in a stylish venue that values hospitality and teamwork.

leisurejobs

Contact Details:

leisurejobs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Customer Services (Part Time) in Plymouth

Tip Number 1

Get to know the company! Before your interview, dive into Everyman's vibe. Watch a few films at their cinemas, check out their social media, and understand what makes them tick. This way, you can show off your passion for their unique cinema experience.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your past experiences in hospitality can help you lead teams and create that unforgettable customer experience Everyman is known for.

Tip Number 3

Be yourself! Everyman values personality just as much as experience. Let your upbeat attitude shine through during the interview. Share stories that highlight your passion for food, customer service, and hospitality – it’ll make you memorable!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there. Don’t miss out on the chance to join the Everyman family!

We think you need these skills to ace Duty Manager - Customer Services (Part Time) in Plymouth

Team Leadership
Motivational Skills
Coaching Skills
Customer Service
Hospitality Experience
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your love for hospitality and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.

Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight any relevant experience in hospitality, especially where you've led teams or created a positive atmosphere. We want to know how you can contribute to our unique Everyman vibe!

Be Yourself:Don’t be afraid to let your personality come through in your application. We’re all about good old-fashioned hospitality done our way, so show us who you are and why you’d be a great fit for our team at Everyman Plymouth.

Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you one step closer to joining our fantastic team. We can’t wait to hear from you!

How to prepare for a job interview at leisurejobs

Know Your Everyman

Before the interview, dive into what makes Everyman unique. Familiarise yourself with their values, the cinema experience they offer, and their menu. This will help you connect your passion for hospitality with their brand during the conversation.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples of how you've motivated and coached others in previous roles. Think about specific situations where your leadership made a difference, and be ready to share those stories.

Emphasise Customer Service Excellence

Everyman prides itself on delivering a top-notch customer experience. Be prepared to discuss your approach to customer service and how you handle challenging situations. Highlight any relevant experiences that showcase your ability to create memorable moments for guests.

Bring Your Upbeat Attitude

The role requires a positive and flexible mindset. During the interview, let your enthusiasm shine through! Share why you love working in hospitality and how your upbeat attitude can contribute to the Everyman experience.