At a Glance
- Tasks: Oversee cinema operations and ensure guests have an unforgettable experience.
- Company: Everyman, a fast-growing independent cinema brand in Europe.
- Benefits: Up to £14.27 per hour, 50% discount on food & drink, and wellness support.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Join a vibrant team and help create magical cinema experiences for everyone.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 28 - 30 £ per hour.
We’re opening up auditions for Duty Managers to help us deliver the consistent high-quality experience that Everyman has become famous for. Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way.
Our Duty Managers perform a key role, overseeing the smooth running & operation of our venues alongside our Management Team and Team Members.
- Up to £14.27 per hour, dependant on experience
- 50% Everyman discount on all food & drink (unfortunately no reduction on calories)
- 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity
- Financial, Legal, Family, Health and Wellbeing tools and resources
- Retail discounts with Stream
- Above all else, a very good reason to get out of bed in the morning!
Experience in hospitality is preferable, with a focus on:
- Experience leading teams to success, motivating and coaching others
- A passion for food, customer service, hospitality and people
- An upbeat, hard-working & flexible attitude
Duty Manager (Customer Services) in Plymouth employer: leisurejobs
Everyman Plymouth is an exceptional employer, offering a vibrant work culture that prioritises the guest experience and fosters a sense of community among staff. With competitive pay, generous discounts on food and drink, and a comprehensive Employee Assistance Programme, Everyman supports its team members' well-being and growth. Join us in redefining cinema experiences while enjoying the perks of working in a stylish venue that values hospitality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (Customer Services) in Plymouth
✨Tip Number 1
Get to know the Everyman vibe! Before your interview, watch a few films at our cinemas or check out our social media. This way, you can chat about what makes us special and show that you're genuinely excited about joining the team.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be all about creating memorable experiences. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories during your chat with us.
✨Tip Number 3
Show off your leadership chops! We want to hear how you've motivated teams in the past. Prepare some anecdotes about how you've coached others to success, and don’t forget to highlight your flexible attitude – it’s key in hospitality!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Everyman family. Don’t miss out on this opportunity to join a fantastic team!
We think you need these skills to ace Duty Manager (Customer Services) in Plymouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality and customer service shine through. We want to see that you’re genuinely excited about creating memorable experiences for our guests!
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality and any leadership roles you've had. We’re looking for those who can motivate and coach others, so don’t be shy about showcasing your achievements!
Be Yourself:We value authenticity, so don’t hesitate to let your personality come through in your application. Share your unique story and what makes you a great fit for the Everyman vibe!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at leisurejobs
✨Know Your Everyman
Before the interview, dive into what makes Everyman unique. Familiarise yourself with their cinema experience, menu offerings, and special events. This will not only show your enthusiasm but also help you connect your past experiences to their values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading teams. Prepare examples of how you've motivated and coached others in previous roles. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.
✨Emphasise Customer Service Passion
Everyman prides itself on exceptional customer service. Be prepared to discuss your approach to hospitality and how you ensure guests have a memorable experience. Share anecdotes that highlight your commitment to going above and beyond for customers.
✨Bring Your Upbeat Attitude
The role requires a positive and flexible mindset. During the interview, let your personality shine through! Show them that you're not just hard-working but also someone who can bring energy and enthusiasm to the team, making every guest's experience enjoyable.
