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- Tasks: Join our catering team serving delicious food in a vibrant Fresh Food Cafe.
- Company: Roadchef is the UK's 3rd largest Motorway Service Area provider, known for its top brands and inclusive culture.
- Benefits: Enjoy discounted meals, cash bonuses for referrals, and discounts at high street stores.
- Why this job: Be part of a supportive team with great development opportunities and a focus on customer happiness.
- Qualifications: No experience needed; just bring your passion for customer service and a positive attitude.
- Other info: Full training provided, with flexible full or part-time shifts available.
Our Site Director, Ed and his team at Norton Canes Services on the M6 (Toll) near Cannock are looking for energetic and adaptable Team Members to join their Catering team serving our customers in our Fresh Food Cafe. You will be part of the catering team, serving our sandwiches, baguettes, a selection of hot meals and snacks. So, you’re sure to enjoy our Fresh Food Cafe as much as our customers do.
We offer working patterns on either a Full or Part Time basis, with a variety of shifts available. Our pay rates will vary depending on your age.
What will set you apart?
It would be ideal for you to have worked in a similar or customer facing role before however this is not required. We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face. And if you’ve never been in a similar role before, don’t worry! Because full training will be provided and you will be given everything you need to excel into an excellent Team Member while helping you grow both personally and professionally.
Here’s what sets us apart:
- Heavily discounted meals whilst on duty
- Up to 70% discount for you, family and friends at all Roadchef sites
- A cash bonus for every friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance program
- Mental Health First Aiders
- Great development opportunities - 65% of our current Managers joined us as Team Members
Who is Roadchef?
We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands. We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3 Star rating for 2025 and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024 in Best Companies. Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.
Norton Canes - Team Member - Catering employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norton Canes - Team Member - Catering
✨Tip Number 1
Familiarise yourself with the menu and offerings at the Fresh Food Cafe. Knowing the products inside out will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from past experiences, even if they are not directly related to catering. Highlighting your ability to create a positive experience for customers can set you apart.
✨Tip Number 3
Research Roadchef and its values, especially their commitment to employee development and diversity. Being able to discuss how your personal values align with theirs can make a strong impression.
✨Tip Number 4
Be prepared to showcase your adaptability and teamwork skills. Think of examples where you've successfully worked in a team or adapted to new situations, as these qualities are essential for a Team Member role.
We think you need these skills to ace Norton Canes - Team Member - Catering
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Norton Canes is looking for in a Team Member. Highlight your customer service skills and any relevant experience, even if it's from different roles.
Tailor Your CV: Make sure your CV reflects your adaptability and enthusiasm for customer service. Include any previous roles where you interacted with customers, even if they were not in catering.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn. Mention why you want to work at Norton Canes and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any past experiences where you went above and beyond to ensure a customer left happy, even if it wasn't in a catering role.
✨Familiarise Yourself with the Menu
Before the interview, take some time to learn about the types of food and drinks offered at the Fresh Food Cafe. Being knowledgeable about the menu will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Adaptability
The role requires adaptability, so be prepared to discuss how you've handled changes or challenges in previous jobs. Use specific examples to illustrate your ability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the team dynamics, training opportunities, or what a typical day looks like. This shows that you're engaged and serious about the position.
