Night Room Service Waiter - London

Night Room Service Waiter - London Night Room Service Waiter Night Room Service Waiter/Waitress 12-hour shifts, 4 on 4 off (7.30pm-8am) 15.05 - 15.82 per hour (incl. Tronc) plus Additional Tips & Company Benefits Kings CrossAt the cultural heartbeat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our bars, restaurants, event and guest spaces. We are now looking for a Night Room Service Waiter for our In Room Dining team who will embody our \'Anything but Standard\' ethos. Your roleWith several bars, restaurants and roof terraces located in the hotel we want to want to give our guests the option to enjoy all of the fine food and great cuisines from the comfort and privacy of their own room. As Night Room Service Waiter at The Standard you will be a key to making this happen; you are therefore passionate about service with an exceptional working knowledge of restaurant operations, aware of what is going on in different outlets, and an effective extension between the experience of visiting one of our restaurants and in room dining.Working under the pressure is not also a problem for you as you are more than capable of making sure all requests and orders get handled within a timely manner and can confidently carry out the standards of our guest experience.Do you have what it takes to be a Night Room Service Waiter at The Standard\'Standard People\' are at the heart of our brand; vivid, dynamic and engaging. You\'ll therefore intrinsically understand the unique microcosm and the context of our venues and city you represent.Prior experience as a Night Room Service Waiter is essential to this role, as is an uncompromised and natural flair for service, building genuine relationships with guests that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need....2 years prior experience as a Room Service Waiter with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar \'Lifestyle\' boutique hotel, destination fine dining restaurant or perhaps even a well know quality chainStrong knowledge and expertise in guest experienceConfident in restaurant operations and the order of serviceProfessional, positive, and polite in all interactions with guestsHighly social, motivated and pro-active; excellent with guests and building strong relationships with all departmentsEfficient at handling guest requests or complaints, and escalating when necessaryDetail orientated and highly skilled at maintaining the cleanliness and organization of the in-room dining area/kitchenEffective at collaborating with kitchen, events, sales, and front office teams to carry out special requests and VIP servicesStrong knowledge in food safety and hygiene, as well as hotel standards, safety and security proceduresProactive attitude; clearing trays from guest rooms and hallways in a timely manner; refill and restock minibars as required; organise, clean, and prep in-room dining area for the next serviceConfident working independently and collaborating in a teamA flexible approach to working hours with the ability to work shifts, including weekendsPrior experience using POS is advantageous however full training will be givenIn addition to those with experience, we are actively seeking candidates with a diverse range of lifestyle skills and welcome applications from those in the arts, music and entertainment industriesWe are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Night Room Service Waiter, we\'d love to hear from you.All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment. Benefits IncludeStarting rate of 15.05 per hour, increasing to 15.82 per hour after probation4 Nights working week, followed by 4 days offMeals on DutyUniform Provided28 Days Holiday rising to 33 days with servicePension SchemeLife Assurance (2 x Annual Salary)Medical Assistance (including online GP and Physio)Employee Assistance Programme with Well-being serviceMembership to Headspace Meditation appDiscount platform including GYMWorldwide Travel Discounts via The Standard Advantage platformEmployee & Family Rates across all Standard and Bunkhouse propertiesIn-house Experience ProgrammeF&B Discounts ranging from 25-50%Recruitment Referral Bonus up to 1,000Tuition Aid Scheme & subsidised trainingSeason Ticket Loan & Bike 2 Work SchemeSocial Committee with regular monthly social activities