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- Tasks: Welcome guests, handle check-ins/outs, and ensure a smooth night shift.
- Company: Join RBH, a top-rated hospitality company that values diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to work independently at night.
- Other info: Join a passionate team dedicated to delivering exceptional service.
The predicted salary is between 20000 - 30000 £ per year.
Night Receptionist – Staybridge Suites JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey… OUR HOTEL Hotel Indigo and the Staybridge Suites, 187 keys in the 19th century converted linen mills with a salute to its industrial heritage in every area of the building. You will be joining these elite status hotels strengthening the already exceptional team of individuals dedicated to delivering excellent service and committed to remaining the best hotels in the city.OUR BENEFITS You will have access to a benefits package we believe truly works for our peopleDiscounted hotel room rates for you and your friends & familyAn additional days leave for your birthday Enhanced Maternity, adoption & shared parental leaveCourse Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangementsWagestream – choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per yearAnd much much more! AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTELWhat you\’ll be doing…Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.Be the go-to for any guest requests during the night, whether it\’s room service or an extra pillow, bringing comfort even in the wee hours.Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.Monitor safety and security through regular checks, making sure guests enjoy a peaceful night\’s stay.Coordinate with the early morning team to hand off a seamless shift, so everyone\’s ready to take on the day.WHAT WE NEED FROM YOUA natural night owl who\’s comfortable working through the late hours.Friendly and welcoming, ready to offer service with a smile-even at 3 a.m.Good with numbers and detail-oriented, especially when handling nightly audits and reports.Reliable and calm under pressure, able to manage guest needs and unexpected situations.Team player who can work independently, setting the stage for a smooth start in the morning.High energy and adaptability, thriving in the quiet but active world of night shifts.EQUAL OPPORTUNITIESRBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
Night Receptionist - Staybridge Suites employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - Staybridge Suites
✨Tip Number 1
Familiarise yourself with the hotel’s unique features and history, especially its industrial heritage. This knowledge will help you connect with the team and demonstrate your genuine interest in the Staybridge Suites during any conversations.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled guest requests or complaints in the past. Being able to discuss real-life scenarios will highlight your ability to thrive in a night reception role.
✨Tip Number 3
Network with current employees or those in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your adaptability and reliability, as these traits are crucial for a night receptionist. Think of specific instances where you've successfully managed unexpected situations or worked independently under pressure.
We think you need these skills to ace Night Receptionist - Staybridge Suites
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Night Receptionist role. Emphasise your customer service abilities, attention to detail, and any previous experience in hospitality or night shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to Staybridge Suites and how your skills make you a perfect fit for their team.
Highlight Relevant Skills: In your application, specifically mention skills such as being detail-oriented, reliable under pressure, and your ability to work independently. These traits are crucial for a Night Receptionist.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at leisurejobs
✨Show Your Night Owl Spirit
Since the role is for a Night Receptionist, it's essential to convey your comfort and enthusiasm for working late hours. Share any previous experiences that highlight your ability to thrive during night shifts and how you manage your energy levels.
✨Demonstrate Your Customer Service Skills
This position requires a friendly and welcoming attitude, even at odd hours. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations, to showcase your ability to handle guest requests with a smile.
✨Highlight Your Attention to Detail
As you'll be handling night audits and reports, it's crucial to demonstrate your detail-oriented nature. Discuss any relevant experience where accuracy was key, and explain how you ensure that everything is organised and ready for the morning team.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be prepared to discuss how you've successfully collaborated with others while also managing tasks on your own. This will show that you're adaptable and can contribute to a smooth shift handover.