At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a passion for hospitality.
- Benefits: Competitive pay, daily meals, discounts, and mental health support.
- Other info: Flexible hours, career progression, and opportunities across UK and Europe.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for food, strong communication skills, and previous experience in a busy restaurant.
The predicted salary is between 12 - 13 £ per hour.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We're now looking for a passionate Waiter/Waitress to join our team!
The role
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
- Master our menu, including dishes, wines and cocktails
- Open and close your section of the floor with professionalism
- Maintain cleanliness, organisation and health & safety standards across the floor
- Support your colleagues during service and contribute to a positive, high-energy environment
- Create memorable moments for our guests with a warm, friendly and professional attitude
About you
- Passion for Italian food and excellent customer service
- High energy, proactive attitude and team spirit
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
- Flexible availability, including evenings and weekends
What Big Mamma offers
- Competitive pay: 12.71 + Tronc
- Permanent, full-time position
- 5-day working week with 2 days off
- Daily staff meals
- 15% discount across all Big Mamma restaurants (UK and Ireland)
- 500 employee referral bonus
- Wagestream - access your pay between paydays
- Mental health & wellbeing support (Open Up)
- Continuous training and career progression
- Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/Waitress - UK - Manchester (Manchester) employer: leisurejobs
At Big Mamma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Our Manchester location provides a dynamic environment where passionate individuals can thrive, with competitive pay, daily staff meals, and opportunities for continuous training and career progression. Join us to be part of a team that values your contributions and supports your growth while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - UK - Manchester (Manchester)
✨Tip Number 1
Get to know the restaurant! Before you apply, pop in and soak up the atmosphere. Chat with the staff, ask about their experiences, and show your passion for Italian food. This will help you stand out when you finally submit your application.
✨Tip Number 2
When you get an interview, be ready to showcase your personality! Big Mamma loves high-energy vibes, so let your enthusiasm shine through. Share stories from your previous experiences that highlight your customer service skills and teamwork.
✨Tip Number 3
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you would handle busy service times and how you can create memorable moments for guests. This will boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Big Mamma family. Good luck, and we can’t wait to see you in action!
We think you need these skills to ace Waiter/Waitress - UK - Manchester (Manchester)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Italian food and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV highlights relevant experience in busy restaurants. We’re looking for strong communication skills and a proactive attitude, so don’t forget to mention any specific achievements or responsibilities that showcase these traits.
Be Professional Yet Friendly:Your written application should reflect the warm and friendly vibe we have at Big Mamma. Use a professional tone, but don’t be afraid to let your personality come through – we want to know the real you!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and passion for joining our energetic team!
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Big Mamma's menu. Understand the dishes, wines, and cocktails they offer. This will not only impress your interviewers but also show your passion for Italian food, which is key for this role.
✨Show Off Your Customer Service Skills
Prepare to discuss your previous experience in busy restaurants. Think of specific examples where you provided excellent customer service or handled difficult situations. This will demonstrate your ability to create memorable moments for guests, a crucial part of the job.
✨Emphasise Team Spirit
Big Mamma values a high-energy team environment. Be ready to talk about how you support your colleagues during service. Share stories that highlight your proactive attitude and how you contribute to a positive atmosphere in the workplace.
✨Be Flexible and Enthusiastic
Since the role requires flexible availability, express your willingness to work evenings and weekends. Show enthusiasm for the position and the restaurant's mission. A positive attitude can go a long way in making a great impression!
