At a Glance
- Tasks: Deliver unforgettable dining experiences and master our delicious menu.
- Company: Join Big Mamma, a vibrant French-Italian restaurant group with a passion for hospitality.
- Benefits: Competitive pay, daily meals, discounts, and mental health support.
- Other info: Flexible hours, career progression, and opportunities across UK and Europe.
- Why this job: Be part of a high-energy team and create memorable moments for guests.
- Qualifications: Passion for Italian food, strong communication skills, and previous experience in hospitality.
The predicted salary is between 25000 - 30000 £ per year.
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a passionate Waiter/Waitress to join our team!
The role
- As a Waiter/Waitress at Big Mamma, you'll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
- Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments.
- Master our menu, including dishes, wines and cocktails.
- Open and close your section of the floor with professionalism.
- Maintain cleanliness, organisation and health & safety standards across the floor.
- Support your colleagues during service and contribute to a positive, high-energy environment.
- Create memorable moments for our guests with a warm, friendly and professional attitude.
About you
- Passion for Italian food and excellent customer service.
- High energy, proactive attitude and team spirit.
- Strong communication skills and previous experience as a waiter/waitress in a busy restaurant.
- Flexible availability, including evenings and weekends.
What Big Mamma offers
- Competitive pay: 12.71 + Tronc.
- Permanant, full-time position.
- 5-day working week with 2 days off.
- Daily staff meals.
- 15% discount across all Big Mamma restaurants (UK and Ireland).
- 500 employee referral bonus.
- Wagestream - access your pay between paydays.
- Mental health & wellbeing support (Open Up).
- Continuous training and career progression.
- Mobility across UK and European venues.
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
Waiter/waitress Restaurant Evening in Manchester employer: leisurejobs
At Big Mamma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Our Manchester location provides a dynamic environment where passionate individuals can thrive, with competitive pay, daily staff meals, and opportunities for continuous training and career progression. Join us to be part of a team that values your contributions and supports your growth while delivering unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/waitress Restaurant Evening in Manchester
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show off your passion for their food and vibe.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your previous experiences and how you can contribute to the team at Big Mamma.
✨Tip Number 3
Show your energy! During the interview, let your enthusiasm shine through. Smile, be friendly, and demonstrate that you’re ready to bring that high-energy hospitality to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Waiter/waitress Restaurant Evening in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for Italian food and hospitality shine through. We want to see that you're genuinely excited about joining our team and creating memorable experiences for our guests!
Tailor Your CV:Make sure your CV highlights your previous experience in busy restaurants. We’re looking for strong communication skills and a proactive attitude, so don’t forget to mention any relevant roles or achievements that showcase these qualities.
Be Professional Yet Friendly:Your written application should reflect the warm and friendly vibe we have at Big Mamma. Use a professional tone, but don’t be afraid to let your personality come through – we want to know the real you!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and passion for the role right from the start!
How to prepare for a job interview at leisurejobs
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Big Mamma's menu. This includes not just the dishes but also the wines and cocktails. Being able to discuss your favourite items and suggest pairings will show your passion for Italian food and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your proactive attitude and ability to create memorable moments for guests.
✨Emphasise Team Spirit
Big Mamma values a high-energy team environment, so be ready to talk about how you support your colleagues during busy shifts. Share stories that highlight your teamwork skills and how you contribute to a positive atmosphere in the restaurant.
✨Be Flexible and Enthusiastic
Since the role requires flexible availability, express your willingness to work evenings and weekends. Show enthusiasm for the role and the restaurant’s mission, as this will resonate well with the interviewers and reflect your commitment to being part of their team.
