At a Glance
- Tasks: Lead a high-volume restaurant, driving sales and building an engaged team.
- Company: Chopstix, a vibrant restaurant offering bold Chinese flavours.
- Benefits: Employee discounts, health plans, pension schemes, and career development opportunities.
- Other info: Join a supportive team culture where innovation and adaptability thrive.
- Why this job: Be the master chef of your career in a dynamic, fast-paced environment.
- Qualifications: Experience in high-volume restaurants and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
This isn't just another GM role. This is Trafford - one of our busiest, most visible restaurants. Big volume. Big team. Big expectations. And we're looking for someone who's already proven they can lead at this level.
Chopstix is not just a restaurant; we're a movement! Offering Bold, Chinese Flavours! We're on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
What you'll be stepping into: You'll take full charge of a flagship Chopstix restaurant in the Northwest- where pace is high, standards matter, and the energy never really drops. You'll:
- Lead from the front in a fast, high-volume environment
- Build and develop a strong, engaged team that's proud of what they do
- Own the numbers - driving sales, profit and performance every week
- Keep things running smoothly while staying quick to shift when things change
This is a role for someone who thrives in the chaos, keeps it simple, and gets the best out of people.
WHAT DO WE WANT? You're not stepping up, you're walking in ready. We're looking for a GM who:
- Has solid experience running high-volume restaurants (QSR or similar)
- Is a natural people leader, visible, hands-on, and all-in with their team
- Knows how to balance standards and pace without losing the vibe
- Is commercially switched on and owns their results
- Brings resilience, energy and a real lead the way mindset
You've done the job before - and you've done it well. Trafford is a key site for us. It sets the tone. So this role matters - to the team, to the brand, and to our performance. We need someone who takes pride in that. Someone who wants to own it, grow it, and make it even better.
BENEFITS GALORE!
- Employee Discount
- Online Discounts in High Street Stores
- Access to Health Plan
- Company Pension Plan
- Pick n Mix Diploma Program
- Degree Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support
- Access to Wages in Advance
- Bonus/Incentive Schemes
- 45 Hour Contract
- Refer A Friend Scheme
CAN YOU?
- Bring fun to the workplace?
- Up for late nights? We may trade until 4am on select nights - flexibility is key!
- Recognize and nurture potential within your team?
- Deliver exceptional customer service EVERY time?
SKILLS & EXPERIENCE
- Experience building and leading a team
- Vast experience in customer service
- Commercial acumen
- Work and thrive under pressure
- Results-driven mindset
- Excellent communication skills
WOK'S IN IT FOR YOU? In return, we offer a role that nurtures your growth, a competitive salary, autonomy, and an environment where PEOPLE COME FIRST. Support each other and win as a team, staying ready to change and meet new challenges head-on. Don't just stir the pot; be the master chef of your career! APPLY TODAY!
Restaurant General Manager - Manchester Trafford Centre employer: leisurejobs
At Chopstix, we pride ourselves on being more than just a restaurant; we are a vibrant community that values collaboration, innovation, and personal growth. As a Restaurant General Manager at our flagship site in Manchester Trafford Centre, you'll enjoy a supportive work culture that prioritises work/life balance, alongside a range of benefits including employee discounts, health plans, and opportunities for professional development. Join us in creating an exceptional dining experience while leading a passionate team in a fast-paced environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager - Manchester Trafford Centre
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager - Manchester Trafford Centre
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
