At a Glance
- Tasks: Check in guests, handle requests, and ensure a safe environment during night shifts.
- Company: Join the iconic Manchester Deansgate Hotel, part of IHG Hotels and Resorts.
- Benefits: Competitive salary, paid overtime, free meals, and worldwide hotel discounts.
- Other info: Enjoy extensive training and career progression opportunities in a dynamic hotel environment.
- Why this job: Be part of a vibrant team and enhance guest experiences in a luxury setting.
- Qualifications: Experience in reception roles is a plus, but not essential; problem-solving skills are key.
The predicted salary is between 9.9 - 12.1 £ per hour.
Night Receptionist (Part Time) - Manchester The Manchester Deansgate Hotel is on the lookout for a dynamic Front Office Nights Receptionist.
Join the excitement and become part of the IHG Hotels and Resorts family!
Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester.
Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views.
Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre.
Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space.
Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester.
The Manchester Deansgate Hotel will fully transition to the Inter Continental brand by 2027, enhancing your stay with our signature luxury and service.
We are looking for someone who can work 24 hours per week.
As a Front Office Nights Receptionist (Full-Time), you can expect to carry out the following duties...
- Checking in our late-arrival guests and checking out our early-departure guests (you will greet our guests with a warm and authentic welcome, using Opera to check in our guests effectively) - it would be great if you had experience in a Nights Reception or Reception role within in a Hotel environment with experience of Opera or similar reception system (not essential)!
- Dealing with ad-hoc guest requests throughout the night (you will be problem solving to ensure we can elevate all of our guests stays, dealing with any guest requests and appropriate service recoveries for any guest complaints to make sure they leave with a smile) - you will be an excellent problem-solver and fast-thinker, we will give you the autonomy to do what you need to do in order to make sure our Guests have a stay above and beyond the expected!
- Ensuring the safety of our Guests and Colleagues (you will be focussed on ensuring a safe environment for our Guests and Colleagues, completing relevant checks and recording information via reports) - a high attention to detail and understanding of H&S would be a bonus!
- Completing ad-hoc tasks throughout the night (this is a varied role and you will be dealing with a variety of tasks such as running reports, manning the reception desk, cleaning and completing checks around the hotel - therefore you will need to be someone who enjoys variety and likes helping the team where needed!)
At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations.
You can expect to receive....
Financial security - Competitive salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
- Colleague perks
- worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate.
Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
If you are looking to join an iconic and sophisticated Hotel.... click apply today to see where this adventure could take you!
You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process.
Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
1452 IHG - The Manchester Deansgate Hotel
Night Receptionist (Part Time) - Manchester employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist (Part Time) - Manchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at leisurejobs and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Receptionist (Part Time) - Manchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at leisurejobs that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at leisurejobs.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at leisurejobs get a sense of who you are beyond your experience!
How to prepare for a job interview at leisurejobs
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at leisurejobs and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
