At a Glance
- Tasks: Create unforgettable dining experiences and lead a passionate front of house team.
- Company: GiGi's Manchester, a vibrant Italian dining destination with a warm atmosphere.
- Benefits: Competitive pay, flexible hours, and the chance to work in a dynamic environment.
- Other info: Join a team that values creativity and excellence in service.
- Why this job: Be the heartbeat of the restaurant and make every guest feel special.
- Qualifications: Experience in hospitality and a love for Italian cuisine.
The predicted salary is between 30000 - 40000 £ per year.
At GiGi, the room is everything. Warm, theatrical, of an era. Old-school hospitality with soul. The Ma tre D' is the architect of the guest experience - the person who sets the tone from the moment a guest arrives to the moment they leave, changed.
This is a role of real craft. You will manage the dining room with precision, grace and personality. You will know your regulars by name and make first-timers feel like they have always belonged here. You are the conductor. The room is your orchestra.
WHAT YOU WILL DO- Own the guest journey from reservation to farewell - every moment is your responsibility
- Manage reservations, seating plans and the flow of service throughout each service
- Lead, brief and inspire the front of house team to deliver exceptional, warm and knowledgeable service
- Build and maintain relationships with guests; recognise regulars and personalise their experience
- Work closely with the kitchen and bar to ensure seamless timing and communication during service
- Set and uphold the GiGi standard: the presentation of the room, the team's appearance, and the quality of every interaction
- Handle guest feedback, complaints and special requests with grace and authority
- Support recruitment, training and development of the front of house team
- Manage day-to-day operations including covers, pacing and floor management
- A natural host - warm, confident and completely at ease in a room
- Someone who understands what it means to make an occasion feel like an occasion
- Meticulous about detail without ever letting it show; effortless under pressure
- A leader who commands respect through excellence, not authority
- Passionate about Italian food, wine and the ritual of dining
- Someone who reads a room instinctively - knowing when to engage, when to step back
- Proud of the profession. You believe great hospitality is an art form
- Proven experience as a Ma tre D', Restaurant Manager or senior front of house leader in a high-quality dining environment
- A track record of delivering exceptional, personalised guest experiences
- Experience managing a team and running a dining room at pace
- A genuine love of Italian food and wine culture is a distinct advantage
Built for the pleasure of a long Italian evening. To express your interest, please get in touch.
GiGi's Manchester - Ma tre D' - Manchester employer: leisurejobs
At GiGi's Manchester, we pride ourselves on creating a warm and theatrical dining experience that feels like home for every guest. Our culture is rooted in old-school hospitality, where the Maître D' plays a pivotal role in crafting memorable moments and building lasting relationships with patrons. With a focus on employee growth and a passion for Italian cuisine, we offer a unique opportunity to thrive in a vibrant environment that values precision, grace, and the art of dining.
StudySmarter Expert Advice🤫
We think this is how you could land GiGi's Manchester - Ma tre D' - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace GiGi's Manchester - Ma tre D' - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
