At a Glance
- Tasks: Keep our airport lounges spotless and create memorable experiences for guests.
- Company: Join No1 Lounges, a premium airport lounge brand with a welcoming culture.
- Benefits: Enjoy competitive pay, healthcare cashback, free meals, and gym discounts.
- Other info: Flexible shifts with great career growth opportunities and employee recognition.
- Why this job: Be part of a dynamic team making travel more enjoyable for passengers.
- Qualifications: Attention to detail and a friendly, professional attitude are key.
The predicted salary is between 13.69 - 13.69 £ per hour.
- Lounge Cleaner - London Gatwick Airport
- Position: Lounge Cleaner Team
- Host
- Line
- Manager: Assistant Lounge Manager
- Shift
Pattern: Two early shifts (3.30am-1pm), then two late shifts (12.30pm-10pm), then two days off.
PURPOSE No1 Lounges is a premium, independent airport lounge brand, with operations in Gatwick, Heathrow, Birmingham and Luton.
We provide passengers with the opportunity to make the most of their pre-flight time, welcoming over one million guests per year from all airlines and cabin classes to indulge in a wide range of facilities.
You are a key player in the team and you ensuring our lounges are pristine-clean at all times.
You pride yourself on the lounge being spotlessly clean front & back, it's always guest ready.
Whilst upholding No1's company values, having the passion to create memorable experiences; committed to excellence with your service; embracing creativity in your role; being part of our community.
ROLE As a Housekeeper you engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim.
- This is a multi-skilled role with excellent training provided for each of the below areas;
- Carry out all cleaning duties in the lounge floors, emptying bins. Replenish guest amenities, toiletries, and towels in a timely manner.
- Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards.
- Use of cleaning products in a safe manner.
- To follow cleaning procedures including use of equipment · Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
- Keeping public areas clean and tidy.
- Helping clean tables after customer use.
- Working as part of a team, helping others out when required.
RESPONSIBILITIES
- Willing to help out in every section and give special attention to an area, when needed.
- Ensure that your attention to detail is second to none, everything has a place and is polished to perfection.
- Always available with the right products in order to fulfil the task at hand.
- Ensure you are engaging, greeting every guest with a hello, a smile and always saying goodbye.
- Ensure that each toilet area is cleaned and sparkling
- GENERAL
- A friendly, welcoming & professional approach
- Working on initiative
- Ability to follow set procedures and plans
- Flexibility/Planning
- Experience in delivering premium hospitality
- Experience working to a shift pattern
BENEFITS
- 28 days paid holiday annually.
- Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.
- Complimentary staff parking provided at the airport whilst you are on shift.
- Complimentary staff meal during your shift.
- 5 complimentary lounge visits each year.
- Discounted Gym Memberships, all you need to do it check which gyms offer discounts in your local area
- 25% discount for lounge visits for your friends and family
- Employee of the Month Reward & Recognition schemes – the chance for your hard work and dedication to be awarded with a £50 voucher every month
- 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
- Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age.
- Annual flu jabs.
- Refer a friend to No1 Lounges and receive £300 when they pass probation.
Lounge Cleaner - London Gatwick Airport employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Cleaner - London Gatwick Airport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lounge Cleaner - London Gatwick Airport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
