At a Glance
- Tasks: Lead and innovate family activities across Virgin Active clubs in the UK.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Enjoy 25 days leave, complimentary membership, and discounts across Virgin brands.
- Other info: Dynamic role with opportunities for travel and professional development.
- Why this job: Make a real impact on families' wellness and create unforgettable experiences.
- Qualifications: Level 3 qualification in Childcare and experience in leading family programmes.
The predicted salary is between 40000 - 45091 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness.
Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs.
All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience.
We are looking for a UK Family Activities Manager to join our Product Team.
The UK Family Activities Manager is responsible for leading the strategy, performance and development of Virgin Active's family proposition, including Club V, swimming, junior activities, racquets and family events.
Working closely with club and support office teams, you will drive participation, retention and commercial performance while ensuring exceptional member experiences, strong operational standards and full compliance across all family programmes.
The Role
- Lead the development and delivery of Virgin Active's family activities strategy across the UK.
- Drive participation, retention and revenue across swimming, junior activities, Club V, racquets and family events.
- Use data and insight to identify opportunities, optimise performance and support strategic decision-making.
- Evolve the family proposition, ensuring it remains innovative, engaging and aligned to member needs.
- Lead, coach and develop Family Activities Managers and specialist teams across the UK.
- Support recruitment, onboarding and talent development to build high-performing teams.
- Ensure the highest standards of safeguarding, compliance and operational excellence across all family programmes.
- Collaborate with Regional Directors, General Managers and support office teams to deliver business objectives and member outcomes.
- Champion the family proposition across the business, building awareness, engagement and best practice.
- Travel across the UK to support clubs, projects and key initiatives.
Experience
- Minimum Level 3 qualification in Childcare, Education or a related discipline.
- Proven experience leading family, childcare, leisure or activity-based programmes.
- Strong commercial awareness with experience driving participation, retention and revenue growth.
- Experience leading, coaching and developing high performing teams.
- Strong understanding of safeguarding, compliance and operational standards.
- Data-driven with the ability to turn insight into action.
- Excellent stakeholder management, communication and influencing skills.
- Passion for creating exceptional experiences for children and families.
- Great to Have
- Knowledge of Ofsted requirements and relevant governing bodies.
- Experience within swimming, racquets or multi activity leisure environments.
- Experience with leisure management systems and performance reporting tools.
- Experience leading programme development and product innovation.
- Our Perks
- 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them
- Access to Peoples pension, with us matching contributions up to 5%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V
- Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it
- Life Assurance 4x your salary – which we hope you will not need.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to e Points, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
UK Family Activities Manager - London employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land UK Family Activities Manager - London
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like leisurejobs!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like leisurejobs.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like leisurejobs.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at leisurejobs!
We think you need these skills to ace UK Family Activities Manager - London
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at leisurejobs
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with leisurejobs's Values
Before the interview, dig deep into leisurejobs's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
