At a Glance
- Tasks: Inspire new members on their wellness journey and deliver exceptional sales experiences.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: 30 days leave, complimentary membership, discounts, and mental health support.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
- Why this job: Be the first impression that shapes a member's wellness journey in a transforming club.
- Qualifications: Experience in hospitality or sales is a plus; a proactive attitude is essential.
The predicted salary is between 40000 - 45000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness.
Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs.
All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience.
We are now looking for a New Member & Sales Host to join our Acquisition Team.
It's a truly exciting time to be joining Virgin Active.
We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof.
With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era.
The New Member & Sales Host is responsible for inspiring people to begin their wellness journey, delivering an exceptional sales and onboarding experience, and ensuring every new member feels welcomed, valued and supported through their first 90 days.
You are the first impression of the club and a core part of building long-term member relationships.
The Role
- Take ownership of your membership targets, striving for excellence in sales, retention, and growth every month.
- Contribute to the overall success of the club by hitting the net growth, sales, and revenue objectives.
- Engage every prospect with curiosity, empathy, and purpose.
- Deliver value-led tours that focus on their goals and motivations.
- Treat every sale as an invitation to care, not a transaction.
- Build trust and excitement before day one; every member should feel confident and cared for.
- Drive self-generated leads and maintain high activity to achieve individual and team membership targets.
- Use data and CRM systems effectively to follow up, track progress, and sustain relationships.
- Commit to delivering on our sales structure, daily.
- Drive new member sales through innovative promotional activities both inside and outside the club, collaborating seamlessly with other departments.
Experience
- Previous experience in hospitality, wellness, or sales environments (desirable).
- Proven ability to meet targets while delivering a premium experience.
- A proactive, positive, and self-starting attitude.
- Understand the necessary activity levels to consistently surpass membership targets each month.
- Excellent administration, time management skills and strong organisational skills. You follow-through - you do what you say you'll do.
- Flexibility for early mornings, evenings, weekends, and club events.
- Our Perks
- 30 days (including bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to e Points, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
Sales Experience Host - London employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Experience Host - London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like leisurejobs.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If leisurejobs is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like leisurejobs, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Sales Experience Host - London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at leisurejobs
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at leisurejobs.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at leisurejobs.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know leisurejobs's Clientele
Since it's a full-time gig, understanding the specific clientele leisurejobs caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
