At a Glance
- Tasks: Prepare and clean guest rooms, ensuring every detail is perfect for their arrival.
- Company: Join Second Nature, a unique hometel brand focused on guest care and comfort.
- Benefits: Enjoy competitive pay, growth opportunities, and perks like free stays at our properties.
- Other info: Be part of a supportive team that values your growth and well-being.
- Why this job: Make a real impact by creating welcoming spaces that guests love.
- Qualifications: Experience in hospitality or cleaning, with a keen eye for detail.
The predicted salary is between 22000 - 26000 £ per year.
Second Nature is part of Lamington Group. We design and operate hometels, combining practicality with feeling. We recognise the importance of being properly looked after, paying attention to what guests actually need.
You are the Room Maker at Second Nature. Every room you prepare shapes the first feeling a guest has when they walk through the door. Your day is hands-on and always moving. You'll clean and prepare guest rooms and shared spaces, ensuring every detail is ready before arrival, replenishing essentials, reporting maintenance issues, and keeping standards consistently high.
This role gives back the satisfaction of creating spaces people instantly feel good in. You'll build a craft around care, detail, and consistency while being part of a team that relies on one another and takes pride in doing things well. There's a real opportunity to grow, learn the wider operation, and build a career in hospitality.
Five things we hire for:
- Use Instinct. You read what's needed and act on it.
- Own It. You finish what you start and are honest about what works and what doesn't.
- Include All. You build trust quickly with guests, colleagues, and partners.
- Stay Curious. You ask why and keep learning.
- Think Big. You reject 'good enough' and bring better ideas.
On a good day, you might:
- Prepare rooms for arrivals, ensuring everything is in its place before a guest opens the door.
- Notice the details that matter, such as straightening a chair or fluffing cushions.
- Keep guest spaces feeling cared for and clean.
- Spot and report issues quickly before they become a guest problem.
- Work closely with the wider team to keep Front of House updated on room status.
- Handle guest requests with care.
- Keep your trolley and workspaces organised.
What you'll bring:
- Experience in housekeeping, hospitality, cleaning, or another fast-paced role.
- Confidence working independently and managing your time well.
- A strong eye for detail.
- A reliable and proactive approach.
- Comfortable working as part of a team and communicating clearly.
- Experience in hotels or guest accommodation is a bonus.
What you get back:
- A supportive team that understands great housekeeping is a team effort.
- Opportunities for growth within the company.
- Hands-on training and structured onboarding.
- Additional annual leave that grows with length of service.
- Access to friends-and-family rates across our hometels.
- A competitive benefits package including pension contributions and wellbeing initiatives.
Our hiring process is short, honest, and human. Apply by sending your CV and a few lines on why this role caught your eye. We will communicate with every applicant, yes or no.
Second Nature and Lamington Group are an equal opportunities employer. We welcome applications from every background.
If you need any adjustments to take part in our hiring process, tell us when you apply.
Ready? Apply now.
Room Maker - London employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Room Maker - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Maker - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
