At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: The Zetter, a boutique hotel known for its charm and personality.
- Benefits: Food discounts, referral bonuses, 50% off for friends and family, and a birthday day off.
- Other info: Enjoy a culture that celebrates individuality and personal growth.
- Why this job: Join a vibrant team and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for outstanding hospitality.
The predicted salary is between 22000 - 26000 £ per year.
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. Our boutique hotels, townhouses, and parlours are rooted in London's most characterful neighbourhoods, offering guests more than a place to stay — we curate thoughtful experiences layered with charm, warmth, and personality.
Our people play a vital role in delivering thoughtful, personal hospitality, and the front desk is central to every guest's experience. Due to an internal promotion, we are looking for more charming people to join us at The Zetter Clerkenwell.
The Hotel Receptionist is the first point of contact for guests, providing a warm welcome and ensuring a seamless check-in and check-out experience. This is a hands-on, guest-facing role requiring excellent customer service skills, attention to detail, and the ability to manage guest enquiries efficiently in a fast-paced environment. The role involves close collaboration with housekeeping and other departments to ensure guests enjoy a smooth, enjoyable, and memorable stay.
This position is ideal for someone with strong communication skills, a friendly and professional demeanour, and a genuine passion for delivering outstanding hospitality.
What Awaits You at The Zetter:
- Food & Drink discounts across all Zetter Lounges
- Referral bonus of up to £500
- Friends & Family hotel rates – 50% off
- Star Employee Award
- A paid day off on your birthday
- A culture that celebrates individuality, effort, and growth
Receptionist - Clerkenwell, London employer: leisurejobs
The Zetter is an exceptional employer that values individuality and fosters a vibrant work culture, making it an ideal place for those passionate about hospitality. Located in the heart of Clerkenwell, our team enjoys unique benefits such as generous food and drink discounts, referral bonuses, and special hotel rates for friends and family, all while being part of a supportive environment that encourages personal and professional growth. Join us to be part of a dedicated team that delivers memorable experiences with charm and warmth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Clerkenwell, London
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on The Zetter. Understand their vibe, values, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their quirky family.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of The Zetter, so brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable handling different guest scenarios. Remember, a warm smile goes a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects your personality while still looking professional. You want to show that you can embody the charm and warmth that The Zetter is all about.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them of your chat. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist - Clerkenwell, London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing a bit of charm and warmth in your words, just like the atmosphere we create at The Zetter. Don’t be afraid to express your passion for hospitality!
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at The Zetter. Highlight your customer service skills and any relevant experience that shows you can handle guest enquiries with ease. We want to see how you fit into our unique vibe!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at The Zetter. We can’t wait to hear from you!
How to prepare for a job interview at leisurejobs
✨Show Your Personality
The Zetter values charm and personality, so let yours shine through! Be friendly and approachable during the interview. Share a bit about yourself and your passion for hospitality to create a genuine connection.
✨Know the Company
Do your homework on The Zetter! Familiarise yourself with their unique style and offerings. Mention specific aspects of their hotels or services that resonate with you, showing that you’re genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond for a guest, as this will highlight your suitability for a front desk role.
✨Practice Common Interview Questions
Anticipate questions related to handling guest enquiries and working in a fast-paced environment. Practising your responses can help you feel more confident and articulate during the actual interview.
