At a Glance
- Tasks: Deliver top-notch customer service and support functions in a vibrant environment.
- Company: Join a people-first business with a diverse and inclusive culture.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career growth opportunities.
- Other info: We celebrate diversity and are here to support you throughout the application process.
- Why this job: Be part of a team that values your input and supports your wellbeing.
- Qualifications: Experience in customer service or hospitality is a plus.
The predicted salary is between 12 - 15 £ per hour.
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Working closely together with our clients, we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.
- Provide a world-class, client-facing Front of House service.
- Ensure seamless coordination with Reception and Security to deliver a five-star service.
- Issue forgotten passes and ensure good housekeeping standards are met.
- Set up and support functions and meeting rooms, including AV requirements.
Relevant corporate / hospitality/ customer service experience is required.
We make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Because we create a place where you’re listened to, trusted, supported, and valued.
Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. At Elior, diversity and inclusion aren’t just policies, they’re who we are.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Hit ‘Apply Now’ and let’s chat!
Part Time Customer Service Concierge in London employer: leisurejobs
Lexington Reception Services (LRS) is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on service excellence, employees enjoy flexible working hours, generous holiday allowances, and comprehensive support for mental health and career development. Located in London, LRS fosters a collaborative and inclusive work culture, ensuring every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Concierge in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a client. Be ready to share these stories during your chat – it shows you’re all about that five-star service!
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look sharp and professional to reflect the high standards of the concierge service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Customer Service Concierge in London
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any relevant experience you have in customer service or hospitality. We want to see how you've gone above and beyond to provide excellent service, so share those stories!
Tailor Your Application:Take a moment to customise your application for the Part Time Customer Service Concierge role. Use keywords from the job description to show us that you understand what we're looking for and how you fit in.
Be Yourself:We’re all about being genuine, so let your personality shine through in your application. Don’t be afraid to show us who you are and what makes you unique – we love diversity!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application right into our hands!
How to prepare for a job interview at leisurejobs
✨Know the Company Inside Out
Before your interview, take some time to research Lexington Reception Services. Understand their values, mission, and the type of service they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Part Time Customer Service Concierge, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to service excellence and your fit for the role.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or how you ensure good housekeeping standards. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
