At a Glance
- Tasks: Welcome guests and manage reservations in a high-end restaurant environment.
- Company: Join Edwardian Hotels London, a recognised Great Place to Work.
- Benefits: Competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to training programs for your development.
- Why this job: Be part of a passionate team creating unforgettable experiences for guests.
- Qualifications: Experience in high-end hospitality and excellent customer service skills required.
The predicted salary is between 22000 - 26000 € per year.
Join the UK's most dynamic collection of hotels and restaurants. At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment.
We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.
We are currently recruiting for a Host/Hostess to join the May Fair Kitchen at our 5 Star hotel The May Fair.
Overview:
An amazing opportunity to join the team in the May Fair Kitchen as a Host/Hostess. As a Host/Hostess you will be responsible for supporting the team and operation with reservations and table allocations, ensuring the service and operation remains seamless. You will ensure that a warm welcome is provided to all guests, that they are seated quickly and that their needs are identified and communicated to the bar operations team. This role will also involve dealing with VIP bookings and special requests. You will ensure that a high level of service and attention to detail is delivered at all times.
About You:
- Previous experience of working in a high-end beverage led operation is essential as a Host/Hostess.
- You will be competent with IT applications such as Open Table, Adecco and Micros.
- Be able to demonstrate excellent attention to detail and customer service skills.
- An impeccable command of English both written and spoken.
- A passion for food and beverage and a desire to provide impeccable service.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Host - London (London) employer: leisurejobs
Edwardian Hotels London is an exceptional employer, renowned for its commitment to creating a rewarding and fulfilling work environment. With a focus on employee wellbeing and development, the company offers competitive salaries, generous holiday allowances, and unique benefits such as complimentary meals and preferential accommodation rates. Join a passionate team at the May Fair Kitchen, where your talents will be recognised and nurtured in a vibrant, fun atmosphere that prioritises integrity, ambition, and quality-driven service.
StudySmarter Expert Advice🤫
We think this is how you could land Host - London (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels and restaurants to chat with staff. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for guests. Remember, they want to see the real you!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to places you’d love to work at, like Edwardian Hotels London. Express your interest and ask if they’re hiring. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Brush up on your skills or learn something new that’s relevant to the role. Check out our online learning platform, Edwardian Academy, for resources that can help you stand out. The more you know, the more valuable you’ll be to potential employers!
We think you need these skills to ace Host - London (London)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the role of Host/Hostess. Highlight your previous experience in high-end beverage operations and any relevant skills that align with our values of Integrity, Ambition, and Quality.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Edwardian Hotels London.
How to prepare for a job interview at leisurejobs
✨Know the Company Culture
Before your interview, take some time to research Edwardian Hotels London. Understand their values of Integrity, Ambition, and Quality-Driven service. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Host/Hostess, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your attention to detail and how you handled special requests or VIP bookings to demonstrate your capability in this role.
✨Familiarise Yourself with Relevant Technology
Since the role requires competence with IT applications like OpenTable and Micros, brush up on these systems if you can. If you have experience with similar software, be ready to discuss it. This shows you’re proactive and ready to hit the ground running.
✨Practice Your Communication Skills
An impeccable command of English is essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
