At a Glance
- Tasks: Lead a dynamic team to deliver top-notch service during exciting match days.
- Company: Join Legends Global, a leader in the live events industry.
- Benefits: Competitive pay, flexible shifts, weekly payments, and a friendly team atmosphere.
- Other info: Opportunities for growth and a commitment to inclusivity and diversity.
- Why this job: Be at the heart of thrilling events and create unforgettable guest experiences.
- Qualifications: Experience in hospitality or event supervision; great communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
The Role Are you a natural leader who thrives under pressure and loves the buzz of live events?
We are looking for an initiative-taking and experienced Hospitality Manager to lead restaurant and premium bars during high-energy match days.
In this role, you will be the operational heartbeat of our matchday experience leading supervisors, frontline staff, and back-of-house teams to deliver top-tier customer service, keep operations running smoothly, and drive sales in a fast-paced stadium environment.
This role is offered on a casual, event-day basis, with shifts available throughout the season. The Responsibilities
- Conduct pre-shift briefings, supervise onsite staff, and keep energy and morale high throughout the shift.
- Oversee the setup, live service, and end-of-day close-down for venue restaurants and premium GA lounges.
- Support the training of new and junior team members.
- Monitor stock levels to meet peak demand while keeping wastage to a minimum.
- Maintain high customer service standards, manage seamless shift operations, and ensure strict compliance with health, safety, and company policies.
What we're looking for
- Proven experience in hospitality, bars, or venue/event supervision (live stadium/event experience is a huge plus!).
- Confident communicator who knows how to motivate teams and manage peak footfall with composure.
- Availability to work key matchdays, weekends, and evenings.
- Calm under pressure, meticulous, dependable, and enthusiastic about creating great guest experiences.
Passion for delivering high-quality customer experiences in a busy event environment.
What's in it for you? Competitive Rate of Pay - Earn a strong hourly rate for your work.
Flexible Working - Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
Weekly Pay - Get paid every week for the shifts you've worked.
Sociable Workforce - Join a diverse and friendly team from across the city.
Our casual workforce forms the heart of what we do - it's a great environment to meet people, make friends, and be part of exciting live events.
Opportunities to Grow - Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined
- 1st Stage - Interview at the Venue with Hospitality Team
Any offer of employment will be subject to satisfactory pre employment checks.
These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check.
All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
There's never been a better time to join our team.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered.
We will continue to review applications on a rolling basis and may close the advert before the closing date.
Hospitality Manager - London employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager - London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hospitality Manager - London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at leisurejobs
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at leisurejobs. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
