At a Glance
- Tasks: Support business growth by planning and executing memorable events in a vibrant hospitality environment.
- Company: The Zetter, a people-first organisation rooted in London’s diverse culture.
- Benefits: Competitive salary, flexible work, discounts, and birthday leave.
- Other info: Opportunity for career growth within a supportive, high-performing sales team.
- Why this job: Join a dynamic team and create unforgettable experiences for guests and clients.
- Qualifications: Sales experience in hospitality or service industries, strong interpersonal skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
About The Zetter
Rooted in London and shaped by its diversity, creativity, and character, our business is built on individuality, warmth, and human connection. Across our hotels and hospitality-led spaces in the UK and Europe, we believe culture is not a set of policies, it's how people feel at work and how that energy carries through to our guests.
Our Sales team plays a key role in bringing guests through our doors, building relationships, creating partnerships, and driving demand in a way that feels authentic to who we are. We focus on meaningful connections, not hard selling, and we care deeply about delivering the right experience for every guest and client.
The Role
The Groups & Events Executive is a commercially driven, dual-focused sales and planning role based in London, responsible for supporting the growth of business across our hotels and hospitality-led spaces. Reporting to the Cluster Groups & Events Sales Manager, you will play a key role in both securing new business and delivering seamless event experiences from enquiry through to execution.
You’ll build and nurture relationships, drive new business, and grow existing accounts, while also managing the planning journey from first enquiry through to delivery. From initial conversations to final touches, you’ll ensure every event feels seamless, considered, and true to our brand.
We’re looking for someone who is proactive, organised, and naturally people-focused—someone who enjoys both the buzz of sales and the satisfaction of seeing a well-planned event come together. Working closely with Sales, Revenue, Marketing, and Operations teams, you’ll balance performance with a warm, human approach that reflects The Zetter’s personality at every stage.
Experience & Capability
- Previous experience in a sales role, ideally within hospitality, travel, events, lifestyle, or service-led industries.
- A relationship-led approach with strong interpersonal skills and natural confidence.
- Commercially aware with motivation to drive revenue and performance outcomes.
- Strong written and verbal communication skills with a polished, guest-friendly style.
- Highly organised with good attention to detail.
- Comfortable using CRM systems and confident working with reporting and targets. Experience using Opera Cloud and Opera Sales & Catering would be a plus.
- A proactive, energetic mindset — you enjoy building connections and making things happen.
- Able to work collaboratively across teams and manage competing priorities.
- Willingness to travel locally and occasionally further if required.
What We Offer
- A full-time role based in London
- The opportunity to grow within a high-performing, relationship-led sales team
- Competitive salary and benefits
- A values-driven, people-first organisation
- Flexibility and trust in how you work
- A chance to build meaningful partnerships and drive real commercial impact
- Discounted Food & Drink in all Zetter Parlours
- Friends & Family Hotel Rates – 50% off for your favourite people
- Star Employee Rewards & Referral Bonuses up to £500
- A paid day off on your birthday
The Zetter is an equal opportunity employer. All applications will be considered without regard to any protected characteristics by law.
Group & Event Executive - Clerkenwell, London employer: leisurejobs
The Zetter is an exceptional employer that prioritises individuality, warmth, and human connection, creating a vibrant work culture in the heart of Clerkenwell, London. With a strong focus on employee growth and meaningful partnerships, we offer competitive salaries, flexible working arrangements, and unique benefits such as discounted dining and generous hotel rates for friends and family. Join our relationship-driven sales team and experience the satisfaction of delivering seamless events while being part of a values-driven organisation that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Group & Event Executive - Clerkenwell, London
✨Tip Number 1
Network like a pro! Attend industry events, join relevant groups on social media, and connect with people in the hospitality sector. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Be proactive in your approach. Don’t just wait for job openings to pop up; reach out to companies you admire, like The Zetter, and express your interest. A friendly email can go a long way!
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your warmth and enthusiasm shine through. Remember, they’re looking for someone who fits their culture, so be yourself.
✨Tip Number 4
Utilise our website to apply directly! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Zetter.
We think you need these skills to ace Group & Event Executive - Clerkenwell, London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and events.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in sales and event planning. Show us how your skills align with what we’re looking for in a Group & Event Executive.
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. Use a friendly tone that reflects our brand's warm personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Zetter!
How to prepare for a job interview at leisurejobs
✨Know Your Stuff
Before the interview, dive deep into The Zetter's values and culture. Understand their approach to hospitality and how they prioritise meaningful connections over hard selling. This will help you align your answers with what they truly value.
✨Showcase Your People Skills
As a Group & Event Executive, your interpersonal skills are crucial. Prepare examples of how you've built relationships in previous roles. Be ready to discuss how you handle client interactions and ensure a seamless event experience.
✨Be Proactive and Organised
Demonstrate your proactive mindset by sharing instances where you took the initiative in past roles. Highlight your organisational skills by discussing how you manage competing priorities and ensure every detail is considered in event planning.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems like Opera Cloud, make sure to mention it. If not, do a bit of research on how these systems work and be prepared to discuss how you would use them to drive revenue and manage client relationships effectively.
