At a Glance
- Tasks: Lead a vibrant pub, bar, and restaurant team while ensuring top-notch customer experiences.
- Company: Join an award-winning group known for its eclectic venues and people-focused culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and 28 days holiday.
- Other info: Opportunities for career growth, training, and exciting team trips abroad.
- Why this job: Take ownership of your venue and make a real impact in a fun, dynamic environment.
- Qualifications: Minimum 2 years as a general manager with strong leadership and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.
This is a former 19th century Gin Palace, this historic site was named in the 1840s in homage to the regular drinkers from nearby Punch magazine. The newly refurbished Punch retains much of its original period charm, with a spacious main bar and rear dining room available for private hire. At the bar, you'll find a gin and whisky lover's paradise, plus an excellent selection of craft beer and cask ale, and a carefully curated wine list. On the menu, the focus is seasonality, with pub classics alongside delicious small plates and lunchtime wraps, in the City of London.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late-night experience knowledge as well as late-night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- You're not precious. We leave our egos at the door and help get things done.
- Must have minimum 2 years' experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer and floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary and bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business - take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme.
- Access your wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager - Punch (London) employer: leisurejobs
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a people-focused culture and offers a vibrant work environment in the heart of London. As a General Manager, you will enjoy autonomy in running your venue, alongside competitive salaries, career progression opportunities, and a fun, family-like atmosphere with regular team incentives and social events. With a commitment to employee development and a unique blend of historic charm and modern hospitality, this is a fantastic opportunity for those looking to thrive in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Punch (London)
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend local events, join pub and restaurant groups on social media, and don’t be shy to reach out to people in your desired role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your charisma shine through. Remember, they’re looking for someone who can lead a team and create a fun atmosphere, so be yourself and let them see your passion for the industry.
✨Tip Number 3
Do your homework! Research the company and its venues before any meeting. Knowing their vibe, menu, and what makes them tick will help you stand out as a candidate who’s genuinely interested and ready to take ownership of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager - Punch (London)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your writing.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience as a General Manager and how it aligns with our values. We love seeing how you can bring your unique style to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key achievements and skills without waffling on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Punch.
How to prepare for a job interview at leisurejobs
✨Know Your Venue
Before the interview, make sure you research Punch and its unique offerings. Familiarise yourself with their menu, drink selections, and the overall vibe of the venue. This will not only show your genuine interest but also help you discuss how your experience aligns with their brand.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Be prepared to share specific examples of how you've trained and developed teams in the past. Highlight your approach to maintaining high standards and customer satisfaction, as this is key for the role.
✨Demonstrate Business Savvy
Brush up on your financial knowledge and be ready to discuss how you've managed budgets, maximised profits, or improved customer experiences in previous roles. Showing that you can run the venue like it's your own business will resonate well with the interviewers.
✨Be Yourself and Have Fun
Punch values personality and charisma, so don’t be afraid to let your true self shine through during the interview. Share your passion for the hospitality industry and how you create a fun atmosphere for both staff and customers. Remember, they want someone who can bring energy to the team!
