At a Glance
- Tasks: Deliver exceptional front-of-house service and coordinate with reception and security.
- Company: Join a people-first business with a focus on service excellence.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career development.
- Other info: Diversity and inclusion are at our core; we support all applicants.
- Why this job: Be part of a dynamic team making a real impact in customer service.
- Qualifications: Experience in corporate, hospitality, or customer service roles.
The predicted salary is between 25000 - 30000 £ per year.
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Working closely together with our clients, we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.
- Provide a world-class, client-facing Front of House service.
- Ensure seamless coordination with Reception and Security to deliver a five-star service.
- Issue forgotten passes and ensure good housekeeping standards are met.
- Set up and support functions and meeting rooms, including AV requirements.
Monday to Friday, based on 40 hours per week.
Relevant corporate / hospitality/ customer service experience.
We make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Because we create a place where you’re listened to, trusted, supported, and valued.
Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. At Elior, diversity and inclusion aren’t just policies, they’re who we are.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Hit ‘Apply Now’ and let’s chat!
Front Desk Concierge in London employer: leisurejobs
Lexington Reception Services (LRS) is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on service excellence, we offer a supportive work culture, flexible working arrangements, and ample opportunities for career development. Enjoy benefits such as free meals, generous holiday allowances, and exclusive discounts, all while being part of a diverse and inclusive community in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Concierge in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out LRS's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in hospitality or customer service can translate into providing that five-star service they’re after.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role like Front Desk Concierge. Choose an outfit that reflects professionalism while still being comfortable enough for you to shine during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Desk Concierge in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Front Desk Concierge role. Highlight your relevant experience in hospitality or customer service, and connect it to what we do at LRS. Show us why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at leisurejobs
✨Know Your Service Standards
Familiarise yourself with the high service standards expected in a concierge role. Research Lexington Reception Services and understand their approach to customer service. Be ready to discuss how you can contribute to maintaining and enhancing these standards during your interview.
✨Showcase Your Experience
Prepare specific examples from your previous roles in hospitality or customer service that demonstrate your ability to provide excellent service. Highlight situations where you went above and beyond for a client, as this will resonate well with the interviewers.
✨Be Tech-Savvy
Since the role involves using the latest technology, brush up on any relevant software or tools commonly used in concierge services. Mention your comfort level with technology during the interview, and be prepared to discuss how you can leverage it to enhance the guest experience.
✨Emphasise Teamwork
The role requires seamless coordination with Reception and Security, so be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others in past roles to deliver a cohesive service, showing that you can work well in a team-oriented environment.
