At a Glance
- Tasks: Oversee daily hotel operations and ensure exceptional guest experiences.
- Company: Join The Zetter, a boutique hotel known for its charm and character.
- Benefits: Enjoy discounts, referral bonuses, and a paid day off on your birthday.
- Other info: Creative and inclusive workplace with clear progression pathways.
- Why this job: Be a hands-on leader in a vibrant hospitality environment with growth opportunities.
- Qualifications: Strong communication skills and a proactive mindset are essential.
The predicted salary is between 30000 - 35000 £ per year.
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. Our boutique hotels, townhouses, and parlours are rooted in London's most characterful neighbourhoods, offering guests more than a place to stay — we curate thoughtful experiences layered with charm, warmth, and personality.
Our people are central to delivering this experience, and strong, visible leadership is essential to our success. We are looking for more charming people to join the team at The Zetter Marylebone.
The Duty Manager is responsible for overseeing the day-to-day operation of the property during assigned shifts, ensuring exceptional guest experiences and the smooth, safe, and efficient running of the hotel. This is a hands-on leadership role requiring strong problem-solving skills, sound judgement, and the ability to manage both front-of-house and back-of-house operations. The Duty Manager supports the senior management team in achieving operational, service, and commercial objectives while acting as the primary decision-maker on shift.
This role is ideal for someone with excellent communication skills, a proactive mindset, and the ability to remain calm and effective in a fast-paced hospitality environment.
What We Will Offer You:
- A creative, supportive, and inclusive working environment
- Food & Drink discounts across all Zetter Parlours
- Friends & Family hotel rates – 50% off
- Referral bonuses up to £500
- Star Employee reward scheme
- A paid day off on your birthday
- Training, tastings, and development opportunities
- Clear progression pathways within The Zetter Collection
Duty Manager - Marylebone, London employer: leisurejobs
The Zetter is an exceptional employer that values its people, offering a creative and inclusive work environment in the heart of Marylebone, London. With generous benefits such as food and drink discounts, friends and family hotel rates, and clear progression pathways, employees are supported in their growth while enjoying a unique blend of British charm and hospitality. Join us to be part of a team that prioritises exceptional guest experiences and fosters a culture of warmth and personality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Marylebone, London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The Zetter or similar places. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your charm shine through. Remember, they’re looking for someone who fits into their unique culture, so be yourself and share your passion for hospitality.
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your problem-solving skills. Think of examples from your past experiences where you handled challenges effectively and be ready to share them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Zetter team. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager - Marylebone, London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of British eccentricity, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application:Make sure to tailor your application specifically for the Duty Manager role at The Zetter. Highlight your relevant experience in hospitality and how it aligns with our values of charm and warmth.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Zetter Marylebone.
How to prepare for a job interview at leisurejobs
✨Know The Zetter Inside Out
Before your interview, take some time to research The Zetter. Understand its unique charm and the experiences it offers. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your problem-solving skills and how you’ve maintained calm under pressure in fast-paced environments.
✨Communicate Clearly and Confidently
Excellent communication is crucial in hospitality. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the hotel's operations or team culture. This shows that you're not just interested in the job, but also in how you can contribute to The Zetter's success and fit into their unique environment.
