At a Glance
- Tasks: Deliver top-notch concierge service and support functions with a smile.
- Company: Join a people-first business with a focus on service excellence.
- Benefits: Enjoy free meals, flexible hours, and 28+ days of holiday.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in customer experience.
- Qualifications: Experience in hospitality or customer service is a plus.
The predicted salary is between 12 - 15 £ per hour.
Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.
Working closely together with our clients, we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.
- Provide a world-class, client-facing Front of House service.
- Ensure seamless coordination with Reception and Security to deliver a five-star service.
- Issue forgotten passes and ensure good housekeeping standards are met.
- Set up and support functions and meeting rooms, including AV requirements.
Monday to Friday, based on 40 hours per week.
Relevant corporate / hospitality/ customer service experience.
We make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part-time roles, because life doesn’t run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Room to grow - career development and learning opportunities for all stages of your career.
- Wellbeing first - mental health support and wellbeing perks.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Because we create a place where you’re listened to, trusted, supported, and valued.
Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. At Elior, diversity and inclusion aren’t just policies, they’re who we are.
Need any support or adjustments during the application process? Just let us know - we’re happy to help! Hit ‘Apply Now’ and let’s chat!
Concierge (Part-Time) in London employer: leisurejobs
Lexington Reception Services (LRS) is an exceptional employer that prioritises the well-being and growth of its team members. With a strong focus on service excellence, employees enjoy flexible working arrangements, generous holiday allowances, and comprehensive support for mental health and career development. Located in London, LRS fosters a collaborative and inclusive work culture, ensuring every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge (Part-Time) in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that concierge role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service shine through. Remember, they’re looking for someone who fits into their people-first culture, so be yourself and show them why you’d be a great fit.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a concierge role. Practising your responses can help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Concierge (Part-Time) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Concierge role. Highlight your relevant experience in customer service and any specific skills that align with our five-star service expectations.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with us at LRS.
How to prepare for a job interview at leisurejobs
✨Know Your Client
Before the interview, research Lexington Reception Services and their approach to concierge services. Understanding their values and what they expect from their team will help you tailor your responses and show that you're genuinely interested in being part of their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to meet a client's needs, as this aligns perfectly with the five-star service they aim to deliver.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or coordinating with security. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Emphasise Teamwork and Communication
Since the role involves working closely with reception and security, be prepared to discuss your experience in collaborative environments. Share examples of how you've effectively communicated and coordinated with others to ensure smooth operations.
