At a Glance
- Tasks: Lead a vibrant bar team, ensuring exceptional guest experiences and driving revenue.
- Company: Join The Londoner, London's first 'Super Boutique' hotel in the heart of Leicester Square.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great discounts.
- Other info: Opportunities for promotion and access to extensive training programs.
- Why this job: Be part of a chic, ambitious hotel that values your growth and wellbeing.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to meet our guests' exacting standards.
We are currently recruiting for a Bar General Manager for The Stage and The Residence at The Londoner. The Stage offers an exclusive Champagne Bar, which also serves a high-end afternoon tea, followed by charcuterie in the evening. The Residence is a collection of three beautifully designed spaces just for hotel residents.
As Bar General Manager, you will be responsible for achieving revenue, profit, and customer satisfaction goals for The Stage through upselling and excellent customer service. You will direct the Bar and floor team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
Key Responsibilities:
- Ensure guest expectations are exceeded and seek opportunities to improve the guest experience by seeking feedback and evaluating service levels.
- Implement and develop strategies to improve where necessary alongside the management team.
- Be responsible for ensuring staff training, recruitment, coaching, and developing the team is at the forefront of the role.
About You:
- In-depth knowledge of the London restaurant and liquor trends; experience of afternoon teas and champagne would be advantageous.
- Current supervisory experience within a similar environment, with excellent attention to detail and customer service skills.
- Proven track record of achieving outstanding levels of personal and departmental targets.
Our Benefits Package:
- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar, and unlimited beverages provided daily
- Recommend a Friend Scheme of up to 500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bar General Manager - London (London) employer: leisurejobs
At The Londoner, we pride ourselves on being a Great Place to Work, offering a vibrant and supportive environment where hospitality professionals can thrive. Located in the heart of Leicester Square, our commitment to employee wellbeing and development is reflected in our comprehensive benefits package, including competitive salaries, generous holiday allowances, and extensive training opportunities. Join us as a Bar General Manager and be part of a dynamic team dedicated to delivering exceptional guest experiences while advancing your career in one of London's most prestigious hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Bar General Manager - London (London)
✨Tip Number 1
Network like a pro! Get out there and mingle with industry folks. Attend hospitality events, join local bar associations, or even hit up social media groups. The more people you know, the better your chances of landing that Bar General Manager gig!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for guests. We want to see the real you!
✨Tip Number 3
Research, research, research! Know The Londoner inside out. Familiarise yourself with their offerings, values, and what makes them tick. This will not only impress during interviews but also help you tailor your approach to fit their vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of The Londoner family. Don’t miss out on this opportunity!
We think you need these skills to ace Bar General Manager - London (London)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your unique experiences and enthusiasm can contribute to our vibrant team at The Londoner.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Bar General Manager role. Highlight your relevant experience in managing teams and delivering exceptional customer service, as this is what we’re looking for!
Be Specific About Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve exceeded targets or improved guest satisfaction in previous roles. We love to see quantifiable achievements that demonstrate your impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Londoner!
How to prepare for a job interview at leisurejobs
✨Know Your Venue
Before the interview, take some time to research The Londoner and its unique offerings. Familiarise yourself with The Stage and The Residence, and understand their concepts. This will not only show your genuine interest but also help you discuss how your experience aligns with their vision.
✨Showcase Your Leadership Skills
As a Bar General Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and achieving targets. Be ready to discuss specific strategies you've implemented to enhance customer satisfaction and team performance.
✨Demonstrate Your Knowledge of Trends
Brush up on current trends in the London bar scene, especially around champagne and afternoon teas. Being able to discuss these trends and how they can be integrated into The Stage will set you apart as a knowledgeable candidate who can drive innovation.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within The Londoner. This shows that you're not just interested in the role, but also in how you can contribute to and grow with the company.
