At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Support Manager in London employer: leisurejobs
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Support Manager, you'll enjoy competitive pay, generous discounts, and a supportive environment that prioritises your wellbeing and career development. Join us in creating memorable experiences for our customers while benefiting from our commitment to employee success and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've motivated teams or created memorable customer experiences – it’s all about making that personal connection.
✨Tip Number 3
Do your homework! Research JW Lees and understand their values and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at JW Lees and ready to be part of our family-owned legacy.
We think you need these skills to ace Assistant Support Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and contributing to the fantastic experiences we offer at JW Lees.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality or retail. We love seeing how your skills align with what we do, so don’t be shy about showcasing your leadership abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for the Assistant Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at leisurejobs
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As an Assistant Support Manager, you'll need to demonstrate your leadership experience. Prepare specific examples from your past roles where you've successfully led a team or resolved conflicts. Highlight how you motivated your team and improved service quality.
✨Be Customer-Centric
JW Lees places a strong emphasis on customer experience. Be ready to discuss how you would ensure every customer visit is memorable. Think of examples where you've gone above and beyond for customers in previous roles, and be prepared to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about their internal development programmes or how they measure success in the Assistant Manager role. It’s a great way to engage and leave a lasting impression.
