At a Glance
- Tasks: Support the General Manager in running a vibrant pub and restaurant.
- Company: Join an award-winning pub group with a focus on quality and fun.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like atmosphere.
- Why this job: Be part of a dynamic team and make a real impact in a lively environment.
- Qualifications: Minimum 1 year of management experience and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we're the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
The Role
As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease; nothing can phase you.
- You're not precious. We leave our egos at the door and help get things done.
- Must have a minimum of 1 year's experience as a manager depending on the property being looked at.
- Solid communication and organisational skills; be approachable.
- Superb customer & floor service skills.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
What's in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about; you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business - take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme.
- Access your wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
Assistant Manager - The Railway (London) employer: leisurejobs
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a vibrant work culture and employee development. With a focus on quality service and a commitment to nurturing talent, the company offers competitive salaries, career progression opportunities, and a fun, family-like atmosphere. Located in the heart of London, employees enjoy unique benefits such as discounts across all venues, annual team trips, and the chance to make impactful decisions within their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - The Railway (London)
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at places you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for hospitality, and talk about how you can contribute to their team. Remember, they’re looking for someone who fits their vibe!
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with what they’re looking for. Practice common interview questions and come armed with examples of how you've successfully managed teams or improved customer satisfaction.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying – a little persistence can go a long way!
We think you need these skills to ace Assistant Manager - The Railway (London)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your words.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience in managing teams and delivering excellent customer service, as these are key for us at The Railway.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at leisurejobs
✨Know the Venue Inside Out
Before your interview, make sure you know The Railway and its offerings like the back of your hand. Familiarise yourself with their menu, the craft beers they serve, and any unique features of the venue. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Be prepared to share examples of how you've successfully trained or mentored staff in the past. Highlight your ability to create a fun and engaging atmosphere while maintaining high standards.
✨Demonstrate Your Business Savvy
The role requires a good understanding of running a business. Think about how you can contribute to the venue's success. Bring ideas on improving customer satisfaction or increasing sales, and be ready to discuss them during the interview.
✨Stay Cool Under Pressure
The hospitality industry can be hectic, so it's crucial to show that you can handle pressure with ease. Prepare to discuss situations where you've managed stress effectively, whether it was during a busy service or resolving a customer complaint.