At a Glance
- Tasks: Support the General Manager in running a vibrant venue and leading a dynamic team.
- Company: Join an award-winning pub, bar, and restaurant group with a fun atmosphere.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and regular team socials in a supportive culture.
- Why this job: Be part of a lively environment where you can make a real impact and have fun.
- Qualifications: Minimum 2 years' management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.
The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It's the best place in Westfield to book a party with a twist. Guaranteed to make your event one to remember.
The Role
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease; nothing can phase you.
- You're not precious. We leave our egos at the door and help get stuff done.
- Must have a minimum of 2 years' experience as a manager depending on the property being looked at.
- Solid communication and organisational skills; be approachable.
- Superb customer and floor service skills.
- Strong all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary and bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about; you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business - take ownership and be fearless.
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
Assistant General Manager - Bat and Ball Covent Garden (London) employer: leisurejobs
Join the vibrant team at Bat and Ball Covent Garden, where we prioritise a fun and inclusive work culture that celebrates individuality and creativity. As an Assistant General Manager, you'll enjoy competitive pay, extensive training and development opportunities, and the chance to make impactful decisions in a dynamic environment. With regular team incentives, annual trips abroad, and a strong focus on employee well-being, this is an exceptional opportunity to grow your career in one of London's most exciting venues.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Bat and Ball Covent Garden (London)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Bat and Ball. You never know who might help you land that interview!
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your charisma shine through. Be yourself, share your passion for hospitality, and demonstrate how you can bring fun and energy to the team.
✨Tip Number 3
Prepare for the interview by knowing the venue inside out. Familiarise yourself with Bat and Ball’s offerings, from their craft beers to their ping pong tables. This shows you’re genuinely interested and ready to take ownership of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re keen on the position. Plus, it’s just good manners!
We think you need these skills to ace Assistant General Manager - Bat and Ball Covent Garden (London)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your words. Remember, we’re all about people and fun!
Tailor Your Application:Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we're looking for. It’s all about showing us why you’d be a great fit for our team at Bat and Ball!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to cover all the key aspects of your experience and qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at leisurejobs
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Bat and Ball Covent Garden. Familiarise yourself with their menu, the vibe of the place, and any recent events or promotions. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Style
As a potential Deputy General Manager, it's crucial to demonstrate your leadership skills. Prepare examples of how you've trained and developed teams in the past. Talk about your approach to maintaining high standards and customer satisfaction, as this aligns perfectly with what they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle pressure and manage challenges. Think of scenarios where you had to be cool, calm, and collected. Share specific instances where you took ownership and made strategic decisions, as this will resonate with their desire for someone who can run the business like their own.
✨Emphasise Your Passion for People
This role is all about people, so let your passion shine through! Discuss your love for mentoring and developing staff, and how you create a fun atmosphere. Highlight any previous experiences where you’ve fostered a positive team culture, as this will show you fit right into their family-oriented environment.
