At a Glance
- Tasks: Lead daily operations and create unforgettable guest experiences at The Addison.
- Company: Join Olympia Events, a leader in hospitality and event management.
- Benefits: Enjoy 25 days annual leave, health support, and a 5% pension contribution.
- Other info: Opportunity to develop a high-performing team in a vibrant environment.
- Why this job: Be part of transforming London's iconic venue into a cultural hub.
- Qualifications: Experience in hospitality management and a passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Olympia Events is more than an exhibition venue, conference centre and live-event space - it's an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.
The Addison is one of the flagship premium hospitality destinations within the £1bn Olympia London regeneration project, a landmark development transforming one of London's most iconic event and entertainment districts. Designed to deliver a high-end guest experience, the venue combines contemporary luxury with exceptional functionality, creating a distinctive setting for corporate events, private functions, and hospitality experiences.
What's in it for you:
- 25 days annual leave
- Life Assurance policy
- 5% Pension contribution
- Support with unexpected costs through Healthshield
- Employee Assistance Programme (EAP) for mental health support
- Eye care vouchers and contribution towards glasses
- Cycle to Work scheme
- Employee Referral Scheme
About the Role:
The Restaurant Manager will play a pivotal role in shaping the guest experience and operational success of The Addison. We are seeking a highly driven hospitality leader with a passion for exceptional service, a strong understanding of London's dynamic restaurant landscape, and the ability to create memorable experiences.
Leading from the floor, you will inspire a culture of excellence, energy and genuine hospitality, ensuring every service is delivered to the highest standards. You will combine operational expertise with commercial awareness and a relentless focus on guest satisfaction, continually seeking opportunities to elevate the dining experience.
You'll be responsible for:
- Leading the day-to-day operation of a high-volume premium restaurant, ensuring exceptional service delivery.
- Championing outstanding guest experiences and maintaining the highest standards of service.
- Leading, coaching, and developing a high-performing front-of-house team.
- Driving operational and commercial performance, maximising revenue through guest engagement.
- Supporting the successful delivery of events and business objectives.
You'll Have:
- Proven restaurant or hospitality management experience.
- Passion for delivering exceptional guest experiences.
- Experienced people leader with a track record of developing high-performing teams.
- Highly organised and commercially aware.
- Professional, proactive, and adaptable with strong IT skills.
Sustainability Responsibilities:
- Engage fully with The Grand Plan, completing all required training.
- Seek opportunities to reduce waste and improve sustainability.
Olympia Events is committed to ensuring the safety and wellbeing of all children, young people and adults at risk that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business. Olympia Events is committed to Equality, Diversity and Inclusion and expects all its people to have a positive commitment to EDI.
This job description is intended as a guide to the main responsibilities of the role and is not exhaustive. Duties and responsibilities may vary according to the changing needs of the business.
Addison Restaurant Manager - London employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Addison Restaurant Manager - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Addison Restaurant Manager - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
