At a Glance
- Tasks: Lead a vibrant bar team, delivering top-notch service and crafting unforgettable cocktails.
- Company: Join the first 5* hotel in Liverpool, The Municipal Hotel & Spa MGallery.
- Benefits: Enjoy discounts, free meals, birthday leave, and exclusive experiences with our Heartists programme.
- Other info: Dynamic work environment with opportunities for growth and collaboration across departments.
- Why this job: Be part of a unique hospitality experience and create magical moments for guests.
- Qualifications: 1 year of supervisory experience in a quality bar or restaurant, with a passion for service.
The predicted salary is between 22000 - 25000 £ per year.
We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.
A DAY IN THE LIFE OF A BAR SUPERVISOR AT THE MUNICIPAL HOTEL & SPA MGALLERY
What you'll be doing...
- As Bar Supervisor, you will assist in the management of beverage service within the Palm Court and Seaforth Restaurant Team and floor areas.
- Ensuring you and your team deliver service to an optimum level, in support of the Bar Operations Manager and Palm Court Floor Manager.
- This role has variable shifts, evenings and days of work 5 days over 7 (inclusive of weekends when Restaurants & Bars are busy).
- You will ensure the highest quality of customer service and emotional intelligence in all areas, with demonstrated commitment in hitting financial, operational targets and adherence to licensing laws.
- Training, upskilling and motivating the team is a priority along with delivering key measurables on stock, key lines and financial bar closing reports.
- You will be an expert in Mixology specialising in the Art of the Bar and delivering cocktails with a story.
- You will have a passion for Alchemy and pride for your team to share your enthusiasm.
- You will proactively drive efficiency, employee productivity, operational procedures and compliance with financial processes.
WHAT WE NEED FROM YOU
- An operational background (preferably within a full service hotel or quality restaurant / bar with high footfall) with at least 1 full year of Supervisory experience in a quality establishment.
- Passion for interacting with people and you must be driven for you and your team to deliver quality 5* service.
- An art of leading the team to maximise service, productivity and revenue opportunities (upsells, side orders, further drinks, recommendations).
- To be fully conversant in the Weights and Measures Act, Licensing Laws and safety campaigns.
- An established record of operational excellence, creativity, marketing awareness and strong product knowledge.
- Excelling in planning, preparing, knowledge sharing, costings, training and being fully communicative with your team and other departments.
- Other duties include; Ensure service standards and guest satisfaction are at the highest levels through training, mentoring, monitoring, feedback and setting expectations.
- Orchestrate a timeless memory and ensure our guests are delighted with our service.
- To be fully aware of all H&S, legal compliance and procedural control requirements.
- Delivery control and processing.
- To strategically maximise sales and identify upselling opportunities.
- To supervise, use people management skills in line with Company policies and drive the team to be the best!
- To work positively and collaboratively with all departments, brand and Heartists.
WHAT WE OFFER
When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program is the benefits programme dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day's holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What's not to love? You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com. Apply now. Let your passion shine.
Bar Supervisor - The Municipal Hotel & Spa MGallery in Liverpool employer: leisurejobs
Giggling Squid is an exceptional employer, offering a vibrant work culture that prioritises family values and a passion for Thai cuisine. With a strong focus on employee development through comprehensive training programmes, competitive salaries, and generous benefits like weekly pay and staff discounts, we ensure our team members feel valued and supported. Join us in Leamington Spa, where you can enjoy a fulfilling career in one of the UK's fastest-growing restaurant groups while embracing the warmth of our unique Thai heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor - The Municipal Hotel & Spa MGallery in Liverpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Supervisor - The Municipal Hotel & Spa MGallery in Liverpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
