At a Glance
- Tasks: Ensure guest safety in swimming areas while providing exceptional customer service.
- Company: Join Warner Hotels, a vibrant coastal hotel group with a focus on leisure and fun.
- Benefits: Enjoy free gym access, discounted food, and career development opportunities.
- Why this job: Be part of a fun team creating unforgettable experiences for guests in a beautiful setting.
- Qualifications: National Pool Lifeguard qualification preferred but full training is available.
- Other info: Diversity and inclusion are key values; flexible working options are available.
Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.
Hourly rate: Up to 12.71 dependent on age.
Are you passionate about ensuring safety while creating unforgettable experiences? Warner Hotels is looking for dedicated Lifeguards to join our vibrant team at Warner Hotels and help us provide a fun and safe environment for our guests.
The benefits of working with us:
- Potential live-in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
- 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
- Monitor and ensure the safety of guests in and around swimming areas
- Provide exceptional customer service while maintaining a fun atmosphere
- Execute rescue techniques and administer first aid as needed
- Educate guests about pool safety rules and regulations
What skills do I need?
- National Pool Lifeguard qualification (RLSS) an advantage but not essential - Full training available
- Able to swim a minimum of 100 meters
- Work independently and proudly, providing exceptional customer service and cleanliness throughout the leisure department
- Ensure a safe, secure, and appealing environment is maintained for team and guests by following the company Health and Safety Policy
What are we looking for?
- Enthusiastic individuals, who have a genuine passion for leisure
- Great customer service skills
- Able to pick up new skills quickly
- Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please donβt hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Lifeguard employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Lifeguard
β¨Tip Number 1
Familiarise yourself with the specific safety protocols and customer service expectations at Warner Hotels. Understanding their values and how they prioritise guest experiences will help you stand out during any informal discussions or interviews.
β¨Tip Number 2
Engage with current employees or alumni who have worked as Lifeguards at Warner Hotels. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
β¨Tip Number 3
Showcase your enthusiasm for leisure activities and customer service in any conversations you have with the recruitment team. Being able to convey your passion for creating enjoyable experiences for guests can make a significant impact.
β¨Tip Number 4
If you have any relevant certifications or experience, be prepared to discuss them in detail. Highlighting your skills in swimming, first aid, or previous lifeguarding roles can demonstrate your readiness for the position.
We think you need these skills to ace Lifeguard
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lifeguard at Warner Hotels. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Highlight Relevant Skills: In your CV and cover letter, emphasise any relevant skills or experiences that relate to customer service, safety, and swimming. If you have a National Pool Lifeguard qualification or any first aid training, be sure to mention it.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for leisure and customer service. Share specific examples of how you've ensured safety in previous roles or how you've engaged with guests to create memorable experiences.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a safety-focused role.
How to prepare for a job interview at leisurejobs
β¨Show Your Passion for Safety
Make sure to express your enthusiasm for ensuring the safety of guests. Share any relevant experiences where you prioritised safety, whether in a previous job or during training.
β¨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you engaged with guests and created a positive atmosphere, as this is crucial for the role.
β¨Be Ready to Discuss Teamwork
Lifeguards often work as part of a team. Be prepared to talk about your ability to collaborate with others, share responsibilities, and contribute to a fun and safe environment for guests.
β¨Know the Basics of Pool Safety
Familiarise yourself with common pool safety rules and regulations. Even if you haven't worked as a lifeguard before, showing that you understand the importance of these guidelines will impress the interviewers.