At a Glance
- Tasks: Join our friendly team to keep our hostel clean and welcoming for guests.
- Company: YHA South Downs, a social enterprise focused on enriching lives through hospitality.
- Benefits: Enjoy 10 free hostel nights per year and exclusive staff discounts.
- Other info: Flexible shifts with opportunities for personal growth and training.
- Why this job: Make a real impact on guest experiences while developing your skills.
- Qualifications: Experience in hospitality or customer service is a plus, but not essential.
The predicted salary is between 25000 - 30000 £ per year.
YHA South Downs, located between Lewes and Newhaven, are seeking to recruit a housekeeping team member at our 68 bed hostel. We are looking for someone to work 2 to 3 days a week, including at least every other weekend (possibly more). Shifts will mainly be 10am-3pm.
As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Access to support via our Employee Assistance Program
What will you be doing as a Housekeeping Team Member?
- Cleaning and preparing bedrooms between guest departures and arrivals
- Keeping all areas of the hostel clean and tidy
- Efficiently undertaking housekeeping tasks, maintaining consistent cleanliness standards throughout the hostel
- Reporting any faults or damage to a member of the hostel management team
- Sorting and distributing used and unused linen
What Skills and Experience do you need to be a Housekeeping Team Member?
- Experience of working in hospitality or customer service (desirable)
- Experience of working in a team – can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
We provide a robust induction, ongoing training, and opportunities for personal growth.
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.
Hospitality Housekeeping Cleaner in Lewes employer: leisurejobs
YHA South Downs is an exceptional employer that prioritises the well-being and growth of its staff, offering a supportive work culture and numerous benefits such as 10 free hostel stays annually for employees and their loved ones. Located in the picturesque setting of East Sussex, our team enjoys flexible working hours and comprehensive training, ensuring that every Housekeeping Team Member can thrive while contributing to memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Housekeeping Cleaner in Lewes
✨Tip Number 1
Get to know the YHA vibe! Before your interview, check out their website and social media. Understanding their mission and values will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for hospitality roles and rehearse your answers. Focus on your teamwork skills and any customer service experience you've had – these are key for a Housekeeping Team Member.
✨Tip Number 3
Dress the part! Even though it's a housekeeping role, showing up looking tidy and professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Housekeeping Cleaner in Lewes
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your skills. A friendly tone can make a big difference and show us that you'd fit right in with our team.
Tailor Your Application:Make sure to tailor your application to the role of Housekeeping Team Member. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your teamwork skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can efficiently undertake housekeeping tasks!
Apply Through Our Website:Don’t forget to apply through our YHA Jobs website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about the role and our awesome benefits while you’re there!
How to prepare for a job interview at leisurejobs
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housekeeping Team Member involves. Familiarise yourself with the tasks listed in the job description, like cleaning and preparing bedrooms, and think about how your past experiences relate to these duties.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well with others in previous jobs. Highlight any experiences where you helped achieve a common goal, as this will show that you're a great fit for their friendly team.
✨Demonstrate Flexibility and Punctuality
The job requires excellent timekeeping and flexibility with shifts. Be prepared to discuss your availability and how you manage your time effectively. Mention any past roles where you had to adapt to changing schedules or cover for colleagues.
✨Emphasise Customer Service Skills
As a Housekeeping Team Member, you'll be delivering excellent service to guests. Think of specific instances where you provided outstanding customer service, even if it was in a different context. This will show that you understand the importance of guest satisfaction.
