At a Glance
- Tasks: Lead a vibrant mini golf centre, driving performance and creating an exciting environment.
- Company: Join Putt & Play, part of the innovative Hollywood Bowl Group.
- Benefits: Enjoy a performance bonus, discounts, ongoing training, and a supportive work culture.
- Other info: Dynamic role with opportunities for career growth in a fast-paced environment.
- Why this job: Shape the future of family entertainment while developing your leadership skills.
- Qualifications: Experience in management within leisure or hospitality, with a passion for team development.
The predicted salary is between 30000 - 40000 £ per year.
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide extensive opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further!
The Why...
- Performance bonus: 15% of annual base pay, paid quarterly
- Access to our Electric Vehicle scheme
- 50% off food when you are working
- Optional pension plan
- Additional days holiday with length of service
- Ongoing training and development
- Free games vouchers every month
- 30% discount off food and drink for you and up to five friends
- Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Opportunity to join our healthcare cash plan
- Financial long service awards
- A £15 donation to our dedicated charity partner when you complete your induction
- Enhanced maternity, paternity, adoption, and shared parental leave benefits
The What...
With support of your management team, you will be responsible for running one of our busy mini golf centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; food, drink, amusements and mini golf courses, with real opportunity to share in the success.
You will be fully accountable for:
- Delivering all areas of your budget and KPIs and driving the profit performance of your centre
- Impacting the business' footprint in the local market, supporting the growth of the Puttstars brand
- Managing the performance, service and standards of your centre
- Being an inspiring leader, developing and empowering your team to deliver outstanding customer service
- Collaborating with our People team to talent map our future stars and build strong management succession plans for the centre, encouraging rewarding careers for our Team Members
Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more.
To be successful, you should have:
- Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
- Experience managing a budget size of at least £1m
- A relentless approach to delivering the best operational standards in the industry
- Evidence of optimising sales and performance of a business unit
- Evidence of managing and impacting multiple revenue streams
- A passion for people, with evidence of coaching, developing, and progressing your team
- An empathetic and compassionate approach
- Resilience, flexibility, and adaptability, to fit in with our fast-paced environment
- Willingness to work nights and weekends
The Who...
Putt & Play forms part of the Hollywood Bowl Group, shaking up the family entertainment space, we offer mini golf with a unique and modern twist. At Puttstars, you'll find high-tech screens and digitalized scorecards, with three interactive and fun filled 9-hole courses, for the ultimate mini golf experience. The centre also offers an impressive amusements area, a fully-licenced bar, and diner serving up stone-baked pizzas, hotdogs and tasty shakes, for the complete entertainment experience.
Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.
At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
General Manager - Leeds employer: leisurejobs
Putt & Play, part of the Hollywood Bowl Group, is an exceptional employer that prioritises employee development and well-being. With a vibrant work culture that encourages autonomy and creativity, you will have the opportunity to lead a dynamic team in a fast-paced environment while enjoying generous benefits such as performance bonuses, extensive training, and discounts for you and your friends. Located in Leeds, this role offers a unique chance to shape the future of family entertainment while being part of a financially stable company with exciting growth plans.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like leisurejobs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to leisurejobs
Don't be shy about reaching out to leisurejobs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about leisurejobs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at leisurejobs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
